Operations Specialist – Global Logistics Consultancy

Job description / Role

Charterhouse is partnering with a global logistics consultancy that offers a wide range of complex services to its global client network for project-based assignments. Our client is seeking a solution-focused Operations Specialist to support with managing on-time delivery and execution for a portfolio of government accounts. This role will be based in the Dubai regional headquarters, with frequent travel across the GCC required.

The Operations Specialist will manage end-to-end service delivery and contract compliance across a portfolio of accounts in the Middle East. This includes interpreting client contracts, ensuring alignment with company policies, and identifying opportunities for cost-effective outcomes. There will be ongoing coordination with global teams, clients, and local partners to ensure timely delivery of projects within the required scope and budget. This role requires regular onsite presence in order to effectively oversee operations, provide in-depth progress reports, and identify any skill gaps where additional training is required for partners/colleagues. A high level of flexibility is a prerequisite for the role, with frequent travel at short notice across the region.

The ideal candidate will have a minimum of 2–3 years of proven experience in logistics, preferably in the GCC with exposure to project-based assignments. A strong understanding of commercial contracts and operational execution is required, alongside excellent relationship-building skills. Our client is looking to hire an individual who is able to remain composed under pressure and can be trusted with a high level of autonomy and decision-making. Excellent fluency in English is essential, whilst Arabic or French would be advantageous.

About the Company

The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Qatar, Hong Kong, Singapore, Melbourne and Sydney.