Operations Specialist – International Port Services

Job description / Role

Charterhouse is working with a global organization which provides consultancy services to major maritime accounts. Our client is looking to hire an Operations Specialist who will oversee the seamless execution of a wide range of services for vessels calling at international and remote ports. Due to the nature of the role readiness and ability to travel frequently with a high degree of flexibility is required.

The Operations Specialist will be responsible for overseeing all aspects related to service and contract supplies within the husbanding field throughout the Middle East region. The role involves adhering to the terms specified in client contracts and aligning actions with company guidelines whilst analysing contracts to also identify opportunities for the most favourable economic outcomes within the scope of the contract.

The role will be tasked with establishing clear channels of communication with the global team, clients and local agents situated in various ports. The primary focus is on ensuring meticulous preparation for ship visits and the delivery of services to meet the highest standards.

Regular on-site operations attendance is a crucial aspect of the role, involving monitoring conduct, agent training, and oversight of audits or emergencies.

To be considered for this role, the successful candidate must demonstrate a proven track record within a maritime, shipping, or logistics environment, ideally with exposure to international markets.

Our client is looking to hire a self-sufficient candidate who has a strong ability to effectively manage and resolve stressful situations or emergencies along with the readiness to travel when required.

About the Company

The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Qatar, Hong Kong, Singapore, Melbourne and Sydney.