Operations Supervisor (Arabic Speaker)

Job description / Role

Charterhouse is working with an international law firm that is looking to hire an Operation’s Supervisor to support the day-to-day functioning of their Abu Dhabi office. This role is critical to ensuring operational efficiency and high-quality service delivery across the firm.

The Operations Supervisor is responsible for overseeing the smooth delivery of core office services, including reception, secretarial support, facilities, and office administration as well as general workplace coordination. Reporting functionally to the Operations Director, this role ensures workflow efficiency, vendor management, and consistent service delivery within the office.

The Operations Supervisor will serve as the primary point of contact for local authorities, building management, and service providers to ensure compliance and operational continuity. The role also provides support to HR, IT, and Finance in the implementation of operational policies and procedures, ensuring alignment with both local law and global standards. A key part of the role includes representing the local office whilst supporting on global operations projects, data gathering, and assisting with office event planning. Oversight of budgets related to facilities and general administration is also required, ensuring cost-effective and high-quality delivery.

In addition to operational management, the role leads a small team by supervising daily activities, coordinating coverage, supporting recruitment and onboarding, and facilitating team performance reviews as well as training initiatives.

The successful candidate must have a minimum of 3-5 years’ experience in office operations, facilities coordination, or a similar supervisory role within a legal, professional services, or corporate environment. Hands-on experience in managing external vendors and ensuring workplace compliance with local regulations, including health and safety standards is essential. Familiarity with local institutional processes such as the PRO System will be an advantage.

The ideal candidate will be proactive, solutions-driven, and highly organized. The role requires strong interpersonal and communication skills in both Arabic and English with the ability to engage effectively with senior managers and stakeholders is essential. The successful candidate should be able to demonstrate experience in team leadership.

A Bachelor’s Degree in Business Administration or a related field is preferred, but not essential. Fluency in Arabic is mandatory for this position.

About the Company

The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Qatar, Hong Kong, Singapore, Melbourne and Sydney.