Operator (Fuelling)

Job description / Role

Job purpose

Performs safe and timely refuelling/de-fuelling of aircraft in full compliance with aviation standards, airport regulations, and ADNOC standards and requirements in a safe and efficient manner.
Coordinates with customer representatives at the aircraft and reports all customer feedback, operational and safety issues, and vehicle defects to the supervisor and maintenance team.
Performs quality control checks on product as per laid down standards of ADNOC Aviation Division Quality Control procedures.
Performs the job safely in line with HSE policy, airport safety and regulations, and ADNOC Integrated Management System.

Job specific accountabilities

Fuelling operations

• Refuel and defuel customer aircraft as per assigned schedule, ensuring that all operations are carried out properly and efficiently in accordance with company standards.
• Receive all relevant details from superior of amount of fuel to be supplied, type of dispenser or fueller, aircraft parking, gate number, type of aircraft, etc. before conducting the fuelling operation.
• Check refuelling vehicle before proceeding to an aircraft to ensure that there are no defects with the equipment and report any malfunctioning to supervisor for necessary action.
• Drive to apron following the speed limits, position refuelling vehicle near aircraft as required. Connect bonding hoses to aircraft and hydrant pit as applicable.
• Ensure hoses and nozzle are secured as per the prescribed standards. Disconnect hoses and bonding after completion of fuelling operations.
• During supplying fuel, check in and around vehicle in the interests of safety, drive vehicle to aircraft fuelling point, connect hose, start the refuelling process, take samples, disconnect hose, fill in receipt.
• Complete all related documentation and obtain signature from the customer's representative or agent and give signed copy to the representative/agent.
• Drive safely after completion of refuelling operations to the depot or approach another aircraft as directed. Ensure the safety of the property as well as the apron staff.
• Keep a constant vigil on the fuelling process, fuelling vehicle, and operations surrounding.
• Verify the fuel requirement with aircraft technician/pilot and start the fuelling with their instruction.
• Perform the product visual check as per Aviation Quality Manual during fuelling and completion of fuelling.

Refuelling with refueller vehicle

• Check the available quantity in assigned refueller and drive the assigned refueller following airport safety and security rules.
• Position the refueller safely and properly and connect the fuelling equipment as per Aviation Operating Manual.
• Verify the fuel requirement with aircraft technician/pilot and start the fuelling with their instruction.
• Complete the delivery ticket process through car PC or prepare manual ticket.
• Disconnect the fuelling equipment as per Aviation Operating Manual and verify all hoses are in place.
• Load the refueller vehicle when required as per the instruction from supervisor.

Perform defueling

• Position the refueller safely and properly and verify the flight details with noted details.
• Take sample from aircraft tank and perform quality control check as per Aviation Operations Manual.
• Connect the fuelling equipment as per Aviation Operating Manual.
• Verify the defuel requirement with aircraft technician/pilot and start the defueling with their instruction.
• Stop the defueling based on refueller capacity and technician advice then complete the delivery ticket process.
• Disconnect the defueling equipment as per Aviation Operating Manual and verify all hoses are in place.
• Inform the shift supervisor about the defueling completion and wait for further instruction.

HSE

• Follow the operations emergency plans and evacuation procedures and can use the safety equipment and fire extinguishers.
• Participate in all the operations' HSE campaigns, training courses, awareness sessions, and initiatives deployment to ensure meeting the objectives per each.
• Ensure full compliance to PPE and other safety regulations when assuming all the operations.
• Report all incidents and near misses immediately to the supervisor.
• Follow company emergency and the operations group procedures and participate in emergency drills accordingly.

Fire-fighting operations

• Carry out regular and surprise rounds of critical areas of operation as well as facilities to ensure that fire equipment is in workable condition at all times and stop/report unsafe precedents.
• Inspect, clean, and test fire-fighting apparatus, tools and equipment, including hose and hose fittings, hydrants, ladders, and hand extinguishers to ensure all firefighting equipment is in good condition and ready to be used when required.
• Respond to fire or accident alarms from the plant's control rooms, determine the approach to fire's location, make the necessary hose connections to fixed fire hydrants, and start firefighting using appropriate fighting tools according to the source of fire.
• Participate in taking emergency actions dictated by the situation to ensure quick and immediate response to the emergency.

Product quality

• Take regular fuel samples before, during, and after refuelling from filter inlet/sump/outlet, as per procedure, to check the fuel quality.
• Perform quality checks on different fixed/mobile equipment as per aviation requirement and as assigned by the supervisor.

Equipment maintenance

• Carry out daily/weekly/monthly serviceability checks of mobile and static fuelling equipment as and when assigned by the supervisor.
• Carry out manual tasks as necessary in the depot and apron including pits cleaning, hose pulling, connecting, disconnecting and taking samples, replenishing refuellers, etc. as required and according to the defined procedures.
• Top up gas oil on mobile units as needed.
• Report the defects and problems to the shift supervisor and log them in the maintenance logbook.

Customer support

• Help and support the customer whenever it is needed.
• Guide the customers to safe practices if needed and report customers' concerns to the shift supervisor.

Qualifications, experience, knowledge & skills

• Secondary/high school certificate.
• Three years of experience as fuelling operator.

Professional certifications

• UAE valid manual heavy-duty driving license.
• UAE valid light-duty driving license (preferably manual).
• Valid forklift license (as per the site requirement).

About the Company

We are one of the world's leading energy producers, and a primary catalyst for Abu Dhabi’s growth and diversification.

We operate across the entire hydrocarbon value chain, through a network of fully-integrated businesses, with interests that range from exploration, production, storage, refining and distribution, to the development of a wide-range of petrochemical products.

Since 1971, we have created thousands of jobs, driven the growth of a diverse knowledge-based economy, and played a key role in Abu Dhabi’s global emergence.

Today, we continue to look for new and innovative ways to maximize the value of our resources, pioneering those approaches and technologies that will ensure we are able to meet the demands of an ever-changing energy market, and continue to have a positive impact on the Abu Dhabi economy for generations to come.