OT Engineer

WFC Holding

Abu Dhabi, UAE

Ref: LP888-123

Job description / Role

Employment: Full Time

Job Purpose
The OT Engineer is responsible for the performance of Facilities and Assets Operational Technology (OT) systems and contracted services in relation to OT, and to provide the technical expertise and advice on the OT Systems to deliver seamless service, enhance customer efficiencies and satisfaction, through facilities management and building technologies.

Principal Accountabilities
- OT Systems
- Understand the current OT systems technology deployed
- Provide strategic directions for OT system requirements and arrangements that align with business objectives
- Ensure OT systems adhere to the ADAC IT governance for change management and IT Security technical expertise.
- Provide insight on innovation and applicable AFM technologies and design solutions to integrate them in alignment with the current architecture
- Provide the technical expertise and advice on the OT Systems, to the client and service providers for technology initiatives, innovation, improvements and system configurations
- Study and examine existing FM technology systems and recommend / implement improvements
- Oversight of all transformation services, working with the Facility Manager, department managers to ensure that service delivery levels and performance are aligned with agreed strategy.
- Research, evaluate and recommend emerging relevant technologies
- Identify the Gaps and Recommend efficiencies through new or improved technology
- Recommend practices for continuous improvement of technologies delivered
- Implement hardware and software system solutions by defining and analysing system problems
- Study and examine existing facilities technology systems and business models and recommend / implement improvements
- Prepare business cases for the above with sound benefits to ADAC
- Support in developing the Technology road map for OT systems
- Lead the practices for continuous improvement of OT technologies
- Prepare business cases for the above with sound benefits to ADAC
- Work closely with ADAC IT and be the technical stakeholder during any projects relating to FM covering all 5 Airports operated by ADAC
- Ensure regular information IT security testing and ensure optimum security levels in compliance with ADAC IT security policies and procedures
- Ensure constant communication and coordination within the Facilities Manager Company and the Client to determine and satisfy OT systems and applications requirements
- Oversee requirements gathering, design, development, testing and implementation of new AFM technology systems and applications
- Manage the training for both in-house developed and off the shelf AFM technology systems and applications
- Supervise of all transformation services, working with the client and department managers to ensure that service delivery levels and performance are aligned with agreed strategy.
- Prepare cost benefits and analysis reports for systems upgrades
- Work with Data Analytics team to manage day to day technology operations to support ADAC’s achievement of SLAs
- Work with Tech & Data Analytics team to develop algorithmic capabilities that augment AFM operations. This may include Artificial Intelligence (“AI”), Machine Learning (“ML”) and cognitive automation
- Prepare a Business Continuity Plan for OT systems
- Any other work assigned by Reporting Manager or Director



Education/ Qualification
- Bachelor Degree Level (minimum) – Technology Management, Asset Management, Business Management, Contract Management.

Work Experience
- Min 5 years’ experience in experience ,with increasing levels of responsibility.
- Proven track record in in developing, implementing and managing asset information systems, CMMS / CAFM.

- FM systems –BMS, SCADA, etc.
- Airport systems/ Large complex Facility
- Software Development Lifecycle
- Innovation and Improvement
- IT Network System
- IT Security
- Benchmarking
- Asset Management (ITC) / ITIL
- Document / Data control
- Multiple user / system operation

- Change Management
- Strong planning skills
- Client Management
- Ability to translate ICT technical language to non-ICT technical people
- Ability to manage expectations and explain technical detail
- Take ownership, and accountability for self and team
- Able & willing to listen to others and encourages dialogue
- Ability to Operate in fast paced 24/7/365 environment
- Able to work as a team member and encourage team collaboration.

About the Company

WFC Holding was born out of a market need for specialist shared services support functions in the UAE.

WFC Holding has rapidly expanded its service offering, capability, and client base to become an integrated business process outsourcing company.

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Engineer salaries in UAE

Average monthly compensation
AED 10,500

Breakdown available for industries, cities and years of experience