Outbound Operations Associate

Job description / Role

About the role

You will ensure all customer/store orders are picked, packed, and dispatched within SLAs.

Responsibilities

• Plan and execute outbound picking operations across ambient and cold chain
• Monitor picking accuracy, packing standards, and loading
• Track and establish outbound KPIs (PPH, accuracy %, cut-off adherence, OTIF)
• Coordinate with transport for vehicle loading and dispatch
• Resolve exceptions (shortages, damages, delays)

Qualifications

• 4+ years in outbound/fulfilment roles
• Familiarity with last-mile handovers and cold chain handling
• Strong analytical mindset for productivity tracking

What we’ll provide you

• We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
• Work and learn from great minds by joining a community of inspiring colleagues
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential
• Explore new opportunities to learn and grow every day
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes

About the Company

We are a brand that aims to simplify people's lives by revolutionizing the transportation industry. A brand that strives to inspire everyone it interacts with, and supports every single person who dares to believe. #BeCareem

Careem is the MENA region's leading ride-hailing service and newest Tech Unicorn. With 30% monthly growth, we now operate in 50+ cities across 11 countries and host over 6 million users. With our recent Series D funding success, we are positioned on the cusp of significant scale and well on target to deliver our goal of creating one million jobs in the region by 2018.