People Advisory Services - Change Management & Transformation Manager

Ernst & Young

Dubai, UAE

Posted
Ref: NP946-1189

Job description / Role

As the world continues to be impacted by globalization, demographics, technology, innovation and regulation, organizations are under pressure to adapt quickly and build agile people cultures that respond to these disruptive forces. EY People Advisory Services believes a better working world is helping our clients harness their People Agenda – the right people, with the right capabilities, in the right place, for the right cost, doing the right things.

We work globally and collaborate to bring you professional teams to address complex issues relating to organization transformation, end-to-end employee lifecycles, effective talent deployment and mobility, gaining value from evolving and virtual workforces, and the changing role of HR in support of business strategy. Our EY professionals ask better questions and work with clients to create holistic, innovative answers that deliver quality results.
The better the question. The better the answer. The better the world works.

The opportunity

To manage change effectively, businesses must establish people and organizational strategies that allow them to respond flexibly to market forces. As a people and organizational change advisor, you will work with clients in delivering their HR and workforce transformation and organisational agendas and providing change management support with large scale Business Transformation. We require people who can build our service offerings, understand client needs, grow our internal capability and connect effectively across our global PAS and wider EY service lines to maximize our global knowledge and experience in supporting our client’s people-related business challenges.

Your key responsibilities

• You will be responsible for directing, designing and implementing major change and people transformation programs across MENA related to large-scale business/ IT transformations.
• You will also develop people and change management strategies and business cases with measurable objectives.

In this role, you will work in diverse project teams, together with colleagues from different service lines to address client’s most complex issues and deliver full cycle large business transformation projects.

In addition to the above, you are going to proactively manage senior client stakeholders, including delivering difficult messages and managing performance issues, up to Senior Management & create value for the client by demonstrating thought leadership, bringing new insights and delivering service excellence

In this key role, you will also demonstrate the ability to identify new business and develop existing engagements and contribute to client pursuit efforts by preparing proposals and delivering presentations to potential clients.

Requirements

Skills and attributes for success

You can succeed in this role if you are professional, quickly establishing personal credibility and demonstrating expertise as well as having a strong personal impact and resilience & the ability to influence and persuade clients and stakeholders to gain support for major changes and key decisions.

Taking a practical approach to solving issues and gaining client agreement as well as being able to analyse complex problems and deliver insightful, practical and sustainable solutions is a skill you are expected to have for this role.

Furthermore, being skilled in facilitating and encouraging collaboration amongst team members, motivating teams to maximise performance while demonstrating confidence and effectiveness in recognising and managing potential issues during client assignments will contribute to your success for this opportunity.

To qualify for the role you must have

• A Bachelor’s degree in a relevant field (Business Administration / Finance/ Engineering or Economic Background); Masters preferred
• About 5-10 years’ work experience with proven track record of delivering large complex business transformation/ change management/ culture change projects
• Specifically as a Senior Manager, you should be a subject matter expert in one or more of the following- HR Transformation, organization design, talent management, performance management, rewards, people aspects of change whether this be operational transformation, cultural change or technology driven change
• Strong interpersonal and communication skills (Both Arabic and English written and verbal communication preferred)
• A proven track record of proactively managing client stakeholders, including providing constructive challenge, influencing decisions, providing robust advice, delivering difficult messages and managing performance issues, at your commensurate level

Ideally, you’ll also have

• Work experience within a professional services firm, global consultancy firm and/or large private and/or public sector organisations
• Sector specialisation: strong insight into Government and Public Sector, Energy, Technology & Communications, Financial Services is desirable.
• Direct experience working within a large, complex, multinational organisation is desirable

What we look for

We’re interested in versatile people with the ability to take on new responsibilities and listen to clients to get things done. We’re not just looking for technical knowledge experience — we’re after genuinely interesting people with the ability to build relationships, and think in unique and creative news ways.

We are working with some of the biggest names across MENA and therefore we are looking for individuals who can demonstrate real impact within various areas of PAS for our clients; people who can build our service offerings, understand client needs, grow our internal capability and connect effectively across our MENA and Global PAS to maximise our global knowledge and experience in supporting clients to achieve their transformation objectives.

If you’re a confident leader/ aspiring leader with a curious mind and the ability to solve complex issues, this role will interest you.

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Build your legacy with us.

Apply now

About the Company

EY is a global leader in assurance, tax, transactions and advisory services. Our 167,000 people are united by our shared values, which inspire our people worldwide and guide them to do the right thing, and our commitment to quality, which is embedded in who we are and everything we do.

EY is committed to doing its part in building a better working world for our people, for our clients and for our communities.

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