People Partner - Fashion

Job description / Role

Overview

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750 experiential retail stores, online and through mobile apps, each touchpoint leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up "The Greenhouse," which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners, and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

Responsibilities

• As an active and effective member of the leadership team, support the business's strategies at various levels through guidance and input on workforce planning, ensuring high visibility and focus while developing the People Strategy.
• Develop people management, succession planning, and talent management strategies through power plans and ensure such plans are executed in line with business alignment.
• Lead organization design to ensure a future-fit structure meets the requirements of business needs, people movements, and development.
• Be a change agent by looking for new ways to improve the employee experience and define our brand/function employee value proposition.
• Provide thought leadership on talent management guidance to the business's management personnel through coaching, career development, counseling, and disciplinary actions to manage and resolve complex employee-relations issues.
• Support stakeholders by coaching them into thinking innovatively about their work processes and team structures with a view of improving the business's overall efficiencies.
• Lead/support annual workforce planning with Brand/Function Leaders to ensure vacancies are managed in line with the approved budget and executed as per the correct recruitment process.
• Assess current roles and provide recommendations for new roles in coordination with the Business Head and Vertical VP of People.
• Participate and own the recruitment process through assessment centers or competency-based interviews.
• Continually review and monitor the effectiveness of compensation and employee commission schemes and put forward recommendations for change.
• Continually assess our existing policies, procedures, and programs and put forward recommendations to improve efficiencies and employee satisfaction.
• Partner with departmental heads throughout the business, assisting them in understanding compensation and rewards programs, training, and development programs, and aiding in the proper management and communication.
• Work with the Talent Acquisition team to ensure internal and external recruiting strategies result in relevant, high-caliber candidates.
• Encourage a "growth mindset" amongst team members by collaborating with the Learning team to assess training needs and monitor the brand/function's training budget and learning consumption.
• Use all available data to ensure analytics supports all reporting, action planning, and decision making and put forward recommendations for change.
• Champion both Group and brand/function specific D&I initiatives, with a key focus on culture change, nationalization, and employee wellbeing with People Experience on ends an action plan.

Ideal Candidate Profile

• Demonstrated experience in an HR-related role for a minimum of 3 years within the same industry or similar in nature.
• Demonstrate a strong understanding and experience working with multiple human resource disciplines, employee relations, compensation practices, organizational diagnosis, performance management, staffing, and local employment laws.
• Proven and successful experience executing organizational change programs as delegated.
• Strong communication skills are a necessity.
• Ability to strategize and solve problems which could influence the decision-making process and draw up reports and recommendations for departmental heads, management, and stakeholders on people management approaches, strategies, and solutions.
• Capable of gathering and interpreting raw information and data, documenting findings, and drawing appropriate recommendations.
• Ability to effectively envision, develop, and implement new strategies that address complex business issues in a long-term manner.
• Capable of assessing the performance of existing programs within the business and recommending efficiencies and operational effectiveness.
• Must possess a helpful, calm, and professional demeanor, especially during times of uncertainty.
• Promote a trustworthy and likable approach so people are comfortable forwarding concerns and seeking advice from you.
• Have strong time management skills, and an ability to work on multiple simultaneous projects, with a keen eye for detail, and be initiative-taking while working under minimal supervision.

What We Can Offer You

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies, as well as exclusive employee discounts.

We invite all applicants to apply. It takes diversity of thought, culture, background, differing abilities, and perspectives to truly inspire, exhilarate, and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.

Department: People & Culture
Role: People Partner

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.