Performance Manager


Dubai, UAE

Ref: OP576-1320

Job description / Role

Employment: Full Time

Key Responsibilities:

System Development:
• Design and implement efficient systems for collecting and analyzing performance data from various departments.
• Ensure systems are user-friendly, accessible to stakeholders, and capable of integrating with existing company software.
• Introduce and maintain digital solutions for tracking meetings, interviews, feedback, and review appraisals to ensure seamless performance management.

Data Analysis:
• Collect and analyze cross-functional performance data to identify trends, strengths, and areas for improvement.
• Utilize advanced statistical methods to provide accurate and insightful performance analysis.
• Create detailed reports and dynamic dashboards for senior management, facilitating data-driven decision-making.

Performance Reporting:
• Present comprehensive statistical performance analysis to senior management and recommend actionable solutions to enhance performance.
• Develop and maintain performance scorecards and key performance indicators (KPIs) aligned with organizational goals.
• Monitor and ensure that individual KPIs and divisional KPIs are met and aligned with strategic objectives
• Ensure compliance and timely processing of workloads and processes across the organization, identifying bottlenecks and implementing corrective actions.

Policy Design
• Design, review, and continuously improve policies related to employee performance to ensure they support organizational objectives
• Collaborate with HR to update performance management policies regularly, ensuring they comply with local labor laws and industry standards.
• Develop clear guidelines and frameworks for performance appraisals, feedback sessions, and development plans.

Team Leadership
• Lead, develop, and inspire teams to achieve high performance.
• Foster a culture of continuous improvement and excellence.
• Provide regular feedback, coaching, and mentoring to team members to support their professional growth.

Training and Development
• Develop and deliver training programs for managers on performance management best practices.
• Conduct workshops and training sessions on performance appraisal techniques, effective feedback methods, and goal setting.
• Identify training needs across the organization and implement solutions to address them.

Issue Resolution
• Identify, report, and resolve workplace or interpersonal barriers to performance.
• Mediate conflicts and facilitate effective communication between employees and managers.
• Implement strategies to enhance employee engagement, motivation, and satisfaction.

Objective Setting
• Set clear performance objectives and update them as necessary to reflect changing organizational priorities.
• Ensure performance goals are SMART (Specific, Measurable, Achievable, Relevant, Time-bound).
• Align individual and team objectives with the overall strategic goals of the organization.


• Bachelor’s Degree in Business Administration, Human Resources, or a related field.
• Advanced degrees or certifications in performance management or a related discipline are highly desirable.

• Minimum of 5 years of management experience in a law firm, corporate services firm, or accounting firm as a Performance Manager.
• Proven track record of successfully implementing and managing performance management systems and processes.

• Strong data analysis and statistical capabilities.
• Demonstrated experience in project or strategic initiative management.
• Exceptional communication and relationship-building skills.
• Proven ability to lead, motivate, and develop teams effectively.
• Proficiency in performance management software and digital tracking systems.
• Strong problem-solving and conflict resolution skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Salesforce CRM experience

AED 18,000 to 20,000 per month inclusive of fixed allowances.

About the Company

Guildhall is the most respected HR & Headhunting Consultancy in the MENA Region.

With deep, extensive knowledge of HR & Recruiting in the region, Guildhall has become a trusted partner of choice for candidates and clients. Starting from an exclusive recruitment agency in Dubai - UAE, Guildhall has grown into an elite service with the ability to cover vacancies in across MENA and Asia-pacific.

Offering tailored Career Sessions and an innovative industry-first membership program designed to save money on core services.

Guildhall is the partner of choice.

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