Personal Assistant to Cluster General Manager

Job description / Role

Company Description

Our commitment to diversity & inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

The Personal Assistant (PA) to the General Manager plays a crucial role in supporting the General Manager in daily operations, ensuring efficient management of tasks and responsibilities. The PA acts as a liaison between the GM and various stakeholders, including employees, suppliers, and guests.

• Manage sensitive information with discretion and integrity.
• Acting as the first point of contact for the Executive Office.
• General Manager's calendar management.
• Preparing reports, presentations, memos, SOPs, complimentary vouchers and any official documents.
• Managing correspondence, including negative reviews directed to the GM.
• Preparing and processing GM's monthly expenses, travel expenses, insurance reimbursement claims, GM's travel arrangements.
• Reviewing and proofreading contracts, capex files and any other documents for accuracy before the General Manager review.
• Keeping all ExComs/departments on task to meet deadlines.
• Preparing the monthly business review presentation and minute taking.
• Monitor project timelines and deliverables, ensuring deadlines are met.
• Maintain organized filing systems, both physical and digital.
• Prepare reports for the GM.
• Managing stationery inventory.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
• Previous experience as a personal assistant or in an administrative role, preferably within the hotel or hospitality industry.
• Experience in supporting senior management is an advantage.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to multitask and prioritize tasks effectively.
• Strong attention to detail.
• Problem-solving and critical thinking skills.
• High level of integrity and confidentiality.
• Adaptability to changing environments and priorities.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.