Personal Assistant To Regional General Manager

Job description / Role

Company description

We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job description

The Personal Assistant (PA) to the Regional General Manager (RGM) plays a crucial role in supporting the Regional General Manager in daily operations, ensuring efficient management of tasks and responsibilities. The PA acts as a liaison between the RGM and various stakeholders, including employees, suppliers, and guests.

• Manage sensitive information with discretion and integrity.
• Act as the first point of contact for the Executive Office and serve as an intermediary for the Dubai Central General Managers.
• Regional General Manager's calendar management.
• Prepare reports, presentations, memos, SOPs, complimentary vouchers, NOCs and any official documents.
• Manage correspondence, including negative reviews directed to the RGM.
• Prepare and process RGM's monthly expenses, travel expenses, insurance reimbursement claims, and travel arrangements.
• Review and proofread contracts, capex files and any other documents for accuracy before the Regional General Manager review.
• Keep all ExComs and departments on task to meet deadlines.
• Prepare the monthly business review presentation and take minutes.
• Prepare the monthly attendance for Head of Departments.
• Manage HODs' vacation plan requests in Oasys.
• Monitor project timelines and deliverables, ensuring deadlines are met.
• Maintain organized filing systems, both physical and digital.
• Track key performance indicators (KPIs) and prepare reports for the RGM.
• Manage stationery inventory (Future log).
• Monitor the validity of licenses and certifications.
• Update DTCM statistics monthly in the DTCM portal.
• Assist in conducting specific projects and research as needed.
• Perform miscellaneous tasks to support the Regional General Manager which may vary according to the RGM's remit.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
• Previous experience as a personal assistant or in an administrative role, preferably within the hotel or hospitality industry.
• Experience in supporting senior management is an advantage.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
• Ability to multitask and prioritize tasks effectively.
• Strong attention to detail.
• Problem-solving and critical thinking skills.
• Professional demeanour and positive attitude.
• High level of integrity and confidentiality.
• Ability to work independently and as part of a team.
• Adaptability to changing environments and priorities.

Additional information

Your team and working environment:

Diverse, young and vibrant team.

Our commitment to diversity & inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.