Personal Banking Solutions Manager

Commercial Bank of Dubai (CBD)

Dubai, UAE

Ref: HP905-635

Job description / Role

Employment: Full Time

Job Purpose:

To drive high quality repeat FX flow business and revenue streams from Treasury coverage of Personal Banking clients

Principal Accountabilities:

Client Relationships. Manage FX flow business from Personal Banking client relationships. Ensure that future revenue contributions are protected through best practice professional coverage, delivery of technical expertise required and a focus on building high quality relationships. Deliver input into client planning and determine annual client revenue potential, with all hurdles to business clearly addressed.

Sales Process. Pro-actively call and meet with existing, New to Treasury and New to Bank clients to source incremental business, ensuring that accurate records are kept of the outcome and all follow up items. Once executed, record positions created from client transactions and work closely with Trading to manage market risk. Address deposit and operational funding opportunities with clients and work with the ALM Desk to secure new/incremental balances and contribute to the reduction of concentration risks.

Teamwork. Work closely with Trading to deliver competitive client pricing and ensure that all dialogue during transaction closing, both internal and external, is clearly understood.

Revenue. Deliver sustainable profitability over the medium to long term from FX Flow. Meet budgets set and ensure that future revenue contributions are protected through best practice professional coverage, mobilisation of internal technical expertise as required (Trading) and a focus on building "trust based" long-term relationships. Drive the process to project future revenues from FX flow for incorporation in a regular review of all client sales activity. Maintain an emphasis on quality and repeat revenue streams with all risks minimised.

Internal Relationships. Work with relevant CBD businesses to drive new initiatives to strengthen business volumes. Participate in new business/pipeline forums and ensure that client activity data from other product sales within CBD is used to maximise flow business

Client Analysis. Profile all clients, identifying key FX flow decision makers, their buying criteria and pricing sensitivity.

Risk & Compliance. Stay abreast of and ensure adherence to all Compliance related directives concerning FX flow business.

Stakeholder Management. Build strong relationships with internal stakeholders including Relationship Management, Legal, Risk Management, Operations and Credit. Contribute to the internal education and training of non-specialists with a stake in the success of the business.

Credit. In conjunction with RMs, deploy 'fast track' blocking of appropriate account balances to facilitate non-cash Forward transactions. Where appropriate ensure that flow credit limits are sufficient to support revenue budgets by client and that the Relationship Management function is appropriately appraised of all aspects surrounding the need for limits.

Market Knowledge. Stay abreast of developments across all financial markets as the basis for pro-actively updating clients and responding to any specific enquiries. Display a professional, knowledgeable and service driven approach at all times, delivering to deadlines set and contributing to brand development.



Education and Experience

MBA/CFA preferred
5 years+ experience in a Treasury & Finance field
FX product knowledge, with experience in other asset classes preferable
Knowledge of banking operations, credit and risk management.
Good knowledge and experience in an emerging market economy would be a definite advantage.

About the Company

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.

Get personalised updates on latest vacancies
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month