Plant Services Delivery Specialist

ENEC Operations

UAE

Posted
Ref: PP000-24152

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Job description / Role

Job Type
Full Time

Job Location
UAE

Nationality
Any Nationality

Salary
Not Specified

Gender
Not Specified

Arabic Fluency
Not Specified

Job Function
Administration & Secretarial

Company Industry
Business Support Services

Job purpose

To manage all hard and soft services under Teslam scope of responsibilities at BNPP site outside the restricted areas.

Key activities, responsibility & accountability

Operational planning

Responsibility:

Coordinate and update systems and processes, as well as develop and implement hard and soft services related procedures;

Implement opportunities for the continuous improvement of practices to increase productivity and operational efficiency;

Monitor, control and report operational and financial KPIs related to hard and soft services provided by Teslam;

Operations management

Responsibility:

Coordinate and monitor hard and soft services delivered under TFM agreement (Total Facilities Management);

Review contractor's performance and KPIs of services delivered;

Ensure work is done in line with agreed standards and SLAs;

Manage relationship with facilities design and fit out work;

Coordinate external vendors and contractors to select the best inputs to the office expansion process;

Liaise with procurement department to prepare additional/new scope of services and review existing services for improvement, maximize benefit and decrease the cost;

Facility management

Responsibility:

Coordinate routine landscaping and gardening services management at areas on site;

Coordinate and supervise general and specialist cleaning services, pest control and waste collection at site offices, accommodation and the guesthouses;

Organize and monitor catering and laundry services at site ensuring work is done meeting agreed KPIs and SLAs;

Supervise utilization of existing office space and provide recommendation plan for office space management improvement;

Ensure proper management of office pantries across all facilities;

Participate in projects related to layout design, furniture allocation, interior design modification and review drawings illustrating space utilization efficiency and ergonomic use;

Participate in special studies, benchmarking and self-assessments, report research and analysis in the area of facilities planning and facilities management of soft and hard services;

Provide necessary support during internal and supplier auditing along with supplier site audits and create the action plan based on the findings;

General service

Responsibility:

Manage all required resources for support services including office services, utilities, housekeeping, transportation and cleaning;

Ensure the supply of office consumables (stationery, pantries provision, coffee stations provision);

Monitor pantry services management and coordinate with catering supervisor and head of hospitality and community management when required;

Process stationery orders for standard and non-standard stationery types;

Coordinate reception areas and ensure the excellence of services;

HSE, security & continuity of operations

Responsibility:

Adhere to all HSE requirements, procedures and policies;

Ensure all hard and soft services activities comply with HSE requirements and standards;

Ensure all hard and soft services team have valid certifications, qualifications and work experience to perform job;

Assess HSE risks of both routine and non-routine tasks;

Follow all relevant security policies, procedures and instructions; comply with all security requirements while maintenance jobs are performed;

Ensure compliance with corporate requirements or adherence to policies, procedures and instructions related to crisis management and business continuity to ensure continuity of maintenance critical operations;

Professional certifications

Minimum:

Facility management certification

PMP

Qualifications

Minimum:

Bachelor degree in engineering, facilities management or business administration

Bachelor degree in facilities management

Experience

Minimum:

Minimum 5 years of relevant experience in soft and hard facilities management section

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