Ref: SP118-02

Job description / Role

Employment: Full Time

- Reporting to: Manager
- Duration: permanent position
- Desired start date: immediately
- Probation: 6 months

Objectives:
- Enthusiastic, Playful, Fun personality that works great with kids to ensure that they are playing and happy.
- The job will include interacting, playing, storytelling, activities with children as well as supervising and ensuring their safety in Playarea.

Main responsibilities:
- Warm and enthusiastic greetings to all guests of all ages.
- Ensuring all customers are made aware of and promote the daily activities, upcoming events taking place in play area.
- Interacting with kids and parents and leading activities.
- Responsible for ensuring hygiene and safety standards are met at all times.
- Supervising children while playing.
- Help in designing monthly and weekly activities
- Highlighting potential hazards to manager.
- Research and practice new games and activities to be implemented in play area.
- Prepare, supervise, and conduct parties, camps and other events.
- Responsible for updating and maintaining Standard Operational Procedures, forms, templates and checklists for the activity programs and ensure that all procedures are adhered to.
- To work well within in the team
- Report any incidents or issues to manager
- To work in shift patterns, show flexibility, to accommodate changes with special events
- To man reception and server counter when requested
- To ensure top customer service and handle customer complaints and report them to manager.
- Travel requirements: occasional travel within country
- Working Hours: as per labor law

Requirements

- University Qualifications: Minimum high school certificate
- Nature and length of previous experience: Must have previous experience interacting with children
- Specialist knowledge: Skills in storytelling, face painting, arts and crafts, dancing, balloon bending, clowning etc. are all pluses.
- Skills in party planning and coordinating
- Soft Skills and Personality traits: Enthusiastic, creative, good communicator, positive, happy, team player, responsible, hardworking, flexible.
- Language Fluency: Must be fluent in English
- Current Location: UAE

About the Company

Fiafia Play Area and Cafe is the new hip local neighborhood place where kids come to be kids and parents come to relax. The fundamental core values of Fiafia are based on fun interaction.

A place with an ever changing environment with a dedicated enthusiastic team that engages children in fun and educational activities. It’s the go-to place for kids (and parents!)

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