Podiatrist - Sole Lounge By Margaret Dabbs - Level Shoes

Chalhoub Group

Dubai Mall Level Shoes, UAE

Ref: GP285-262

Job description / Role

Employment: Full Time

Podiatrist – Sole Lounge Level Shoes

The Podiatrist is responsible for overseeing the team of Nail Technicians to ensure they achieve the sales target, and delivers exceptional Guest Experience; and ensure implementation of the company’s policies and procedures.

As a key role in the organization, Podiatrists must display a capacity to fully stand the values of Chalhoub Group with a strong focus on Leadership: Respect – Fairness, Integrity, Humility, Excellence – Role Model, Commitment and Efficiency and Entrepreneurial Spirit – Leadership, Ingenuity and Team Spirit.

Key responsibilities:
• Delivery of exceptional Guest Experience & building customer loyalty
• Provide exceptional Guest Experience as per the retail guidelines
• Implement the Moments of Truth.
• Inspires the Nail Technicians with a strong Passion AND Expertise.
• Makes Guest feel Unique during every interaction and service
• Ensure Mystery shopping results are consistently positive & exceeds expectations.
• Ensure that the spa is manned at all times & that all the guests are attended to.

Sales Achievement
• Meet the department KPIs as per target
• Participate with the spa team in generating sales through high selling techniques, upselling of the products
• Coach spa team on product knowledge & selling skills
• Provide qualitative feedback about missed sales opportunities and the previous week’s trade to the managers to take appropriate action

Visual Merchandising
• Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation
• Implement all merchandising as per the brand’s visual merchandising guidelines
• Conduct daily walkthroughs to check presentation standards

Store Inventory Management
• Responsible of stock variance in stores
• Participate in cycle counting criteria based on concerns or recurring issues in stores
• Perform spot checks on items based on SORT results

Retail Technical Competencies
• Retail Affinity & Understanding
• Business & Commercial Acumen
• Operational Excellence
• Foresight & Creativity
• Superior Guest Experience
• Organisational Adaptability

Chalhoub Behavioural Competencies
• Customer Focus
• Managing Diverse Relationships
• Operational Excellence
• Effective Communication
• Energy, Drive and Flexibility
• Creativity and Innovation
• Building and Developing a High-Performance Culture
• Managerial Courage
• Managing Resources (People, Finance, Data etc.)

Requirements

Ideal Profile
• Education: University Degree in Podiatry

Previous Experience
• 2+ years in podiatry
• Excellent English skills

Ability to deal with high level VIP Guests and build relationships.

This role is 5 days a week but not necessarily weekends off due to clients and appointments

We can offer you:
Staff discounts at all participating Chalhoub partner brands

The chance to live and work in a dynamic regional retail hub

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.

Get personalised updates on latest vacancies
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month