Pool Attendant

Dubai Parks and Resorts

Dubai, UAE

Ref: RP195-225

Job description / Role

Employment: Full Time

Play Your Part

In this role you will require to maintain the upkeep and cleanliness of swimming pool area and ensuring maximum guest satisfaction and adhering to the standard required by our hotel. To upkeep and maintain the safety requirement at the pool side, maintain cleanliness of the changing rooms at all time and to clean the guest rooms as assigned ensuring the Hotel's established standards of cleanliness, if required. You will also be responsible for reporting any maintenance deficiencies and ensure the confidentiality and security of all guests and guests' rooms.

Key Skills:

- Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services.
- To follow up duties from the previous shift.
- To handle equipment with care and cleaning supplies.
- To respond to work order and follow up where cleaning is needed.
- To sweep, mop floor.
- To vacuum pool area to remove dust and dirt.
- To clean furniture, fixture, glass and mirror surrounding.
- To ensure cleaning equipment are in order and stored appropriately.
- To have a complete understanding of the Hotel's employee handbook and adhere to the regulations contained within.
- To maintain a high standard of personal appearance and hygiene always.
- To have a complete understanding of and adhere to the Hotel's policy relating to fire & emergency contained within.
- Advise the office of any lost property and valuable and return these to the office as soon as possible.
- To maximize recycling opportunities while it is not jeopardizing quality assurance.
- Report any guest complaints, incidents of suspicious persons at the assigned area to the Public Area Team Leader.
- Responsible for delivering the guest experience by consistently meeting the highest standards of cleanliness, attention to (LEGO) details efficiency and guest satisfaction throughout all areas of the Hotel.
- To report for duty punctually wearing the correct uniform and name tag always.
- To provide a courteous and professional service at all times.
- To maintain good working relationships with your own colleagues and all other departments.
- Take extreme care with personal grooming to maintain a consistently high level of professional appearance.
- To carry out any other reasonable duties and responsibilities as assigned.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements are representative of the knowledge, skill, and/or ability to require.
- Must be able to work a flexible schedule including evenings, weekends and holidays.

Health & Safety :

- To take reasonable care for the health and safety of himself and of other persons who may be affected through your work activities.
- To cooperate with and support the LEGOLAND Dubai Management to allow the business to fulfill its legal responsibilities through:
- Following reasonable instruction related to health & safety.
- Reporting dangerous situations or deficiencies in health & safety arrangements.
- To only use work equipment in accordance with training.
- To not interfere or misuse anything provided for the purposes for health & safety.


Are You a Star?

In order to be qualified for this role you should possess the below criteria:

- 2 years' experience working on the same position
- Able to work under pressure
- Self-starter, results oriented and a team player
- Pleasant personality with good organizational skills
- Good problem-solving skills, as well as customer service
- Independent and self-motivated with good communication, presentation and interpersonal skills
- Possess strong analytical, interpersonal and communication skills
- Able to work in shift working environment
- Knowledge and understanding of safety and security procedures as related to health, liability, loss prevention, incident reporting, etc. is essential.
- Able to work under pressure
- Self-starter, results oriented and a team player
- Pleasant personality with good organizational skills
- Good problem solving skills
- Independent and self-motivated with good communication, presentation and interpersonal skills
- Able to work in shift working environment

The Best Part of The Story

We offer a competitive salary and benefits package which includes; housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances.

We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.

About the Company

Dubai Parks and Resorts offers new heights in experiential entertainment through an inspired concept that brings the best of the east and the west in the entertainment industry. Conceived and developed by Meraas Holding, Dubai Parks and Resorts articulates the Dubai leadership’s vision of positioning the emirate as a compelling global tourist destination.

The first phase of Dubai Parks and Resorts will comprise three theme parks: motiongate™ Dubai, Bollywood Parks™ Dubai, and LEGOLAND® Dubai. The development will also feature Riverland - a grand entrance plaza and Lapita, a family themed hotel. The first phase is scheduled for completion in 2016. Ground work commenced on site in February 2014

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