Portfolio Manager

Job description / Role

Synopsis

This role reports to the Senior Delivery Manager/Senior Portfolio Manager. The Portfolio Manager will oversee a large portfolio of initiatives within the Value Stream. Portfolio Manager will be responsible for the end-to-end delivery of projects within their portfolio from the planning and phase to project delivery and closure while working in partnership with product teams to deliver significant business value. Time, budget and quality are key performance indicators of delivery. The projects maybe using both waterfall and agile methodology.

This role will lead and manage the project team/s and act as the interface between the product and the project to ensure the business objectives are met. The Delivery Lead will lead a team of project managers/scrum masters as well as managing some of Etihad's largest and most complex initiatives. They will provide advice and guidance on best practices, processes and project management techniques.

Accountabilities

- Perform team-facing role within projects/releases/programmes, using Agile project management methodology.
- Build and lead high-performing and self-organising cross-functional teams, in order to deliver all components of the allocated work within prescribed time, cost and quality metrics.
- Create and grow a team culture that values collaboration, innovation, agile delivery, cross-skilling, sponsor engagement, continuous improvement and team success.
- Facilitate collaborative activities and team meetings, e.g., Discovery workshops, estimations, feature elaboration, release and iteration planning, daily stand-ups, Scrum-of-Scrums, retrospectives and showcases.
- Past experience in Amadeus Altéa Suite of products especially around self-service space will be an added advantage
- Responsible for the benefits realisation of all projects managed

Education & Experience

- 8+ years of experience in payment solutions, financial services, or e-commerce, with demonstrated leadership experience managing teams, leading strategic initiatives and delivering complex projects
- Strong understanding of payment technologies, including payment gateways, merchant accounts, card networks, and alternative payment methods, as well as industry regulations and compliance standards.
- 8+ years of experience in Amadeus PSS and associated Vendor Management responsibilities
- Bachelor's degree in Computer Science, Business Administration, Engineering, Software Engineering or equivalent is mandatory
- Certification in Agile Project Management or equivalent is mandatory
- Proficient in using Microsoft Office Project and Project Management tools
- Deep experience in managing multiple large-scale technology projects in both Agile and waterfall project management methodologies and the ability to blend them together in the right proportions to fit a project and business environment
- Ability to evaluate and address complex project risks and issues accurately and objectively

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the world's leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.

Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation.

About the Company

Etihad Airways is the National Airline of the United Arab Emirates. The airline was set up by a Royal Decree in July 2003, with Abu Dhabi, the capital of the UAE, as its hub. Etihad started commercial operations in November 2003.

With Etihad, everyone who flies with us is welcomed as our guest.

This simple credo illuminates everything we do, from big things like making sure that our fleet is one of the most advanced in the sky, to small touches like letting you choose the films you watch.

Were proud to be the National Airline of the United Arab Emirates. At the crossroads between Europe and Asia, our home reflects our commitment to bringing the world closer together - as does our highly cosmopolitan staff.