Job description / Role
• Verify required return goods paperwork with drivers, ensuring that all product is properly counted & checked.
• Manage returned goods and capture proper reasoning.
• Able to manage a team of 4 – 5
• Make sure Market returns been collected in a proper manner & updated with proper reasoning.
• Work closely with the dispatch team & drivers for follow ups.
• Well versed in System & Data centric.
• Prepare returns matrix and share with all the concerned teams.
• Add value addition to the current process & develop new ideas & process.
• Liaise with all concerned departments for any return related issues.
• Strong Customer service attitude & ability to deal directly with customers.
• Minimum 2-3 years of work experience
• Bachelors Degree
• Good communication Skills in English
• Hands on retail background in supermarkets
• Good Filing and admin background
• Good customer service background
About the Company
Established in 1978, by the Baker family who still own and manage the company today, Gulf Marketing Group is one of the Middle East's leading, family owned companies. Gulf Marketing Group operates regionally, across the GCC and boasts a diverse portfolio of brands, retail outlets and services. Gulf Marketing Group subsidiaries operate in key sectors such as retail and distribution of sporting goods and lifestyle brands, health and fitness, food and food processing, integrated 3PL logistics, real estate, healthcare and pharmacies, education and technology. Since 1978, Gulf Marketing Group has introduced more than 90 international brands into the Middle East, as well as building the reputation of our homegrown brands as reliable and quality driven companies.
We are proud to be one of the top 10 retailers in the Gulf region with:
- More than three decades experience managing international brands in local environments
- A prestigious portfolio of world class brand partners
- Anchor tenancy in all major GCC shopping malls
- A proven track record of securing exclusive retail and distributor agreements
- An experienced management team
- Strong customer relationships
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