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Job description / Role
- Provide excellent customer service
- Address emails coming to company public email address
- Building and maintaining strong, long-lasting customer relationships
- Document all concern areas, scope and get signed off from customer
- Answering phones in a professional manner and act as first point of contact for leads
- Support Sales Manager and collaborate with team members for better results
- Update calendars and schedule meetings and appointments
- Conduct due diligence of every leads on daily basis - filter and tracking of all calls
- Qualify the leads based on budget, customer, authenticity of the lead, delivery timeline
- Sell technical solutions to the customer with professionalism and enthusiasm
- Understand the complete scope of work from sales manager or evaluate client needs
- Research best practice methodology & previous projects
- Prepare comprehensive proposal with detailed timeframe and project details
- Prepare contracts
- Prepare minutes of meeting and share it with relevant stakeholders
- Conduct meetings with clients for explaining contracts and proposals
- Daily, weekly and monthly reporting
- Fill in tracking sheets and CRM reporting
Requirements
- Minimum of two years sales experience in the United Arab Emirates
- Customer service experience
- Indoor-outdoor sales experience
- Bachelor's degree in business administration, Marketing, IT, MIS, or any relevant major
- Strong presentation and communication skills
- Strong desire to learn and progress
- Fluency in English is a must
- Native Arab
About the Company
Royal Sky Group was founded and is owned by Mr. Ammar Omar, a successful Entrepreneur also well-known as an internationally recognized Business Coach.
The Group is primarily based in the UAE, where the first company was created, and has now branches in other countries in the Gulf and beyond.
Royal Sky Group is active in a wide variety of fields, among which Real estate, Construction, Interior Design, Hospitality Consulting & Franchise, Food and Beverage, Business Consulting & Trainings, Marketing and Advertising, IT development & Digitalisation.