Presentation and Publishing Assistant

Job description / Role

Presentation and Publishing Assistant for a Multinational Professional Services Firm

The Presentation Assistant will offer support to the desktop publishing production teams (translations, graphics & print shop), mostly in coordinating the delivery of requested presentation assistance. They will be expected to interact effectively with the wider Operations team, colleagues in other functions across the business, including senior staff members and ME leadership team. The service is required to be available 14 hours a day (8am – 10pm) / 5 days a week, shared between 2 resources - the role will require alternating weekly morning shift / afternoon shift.

Responsibilities:
Monitor ticketing system for incoming job requests and respond to submitted requests.
Assess submitted requests for type of service, level of service, feasibility of delivery based on guidelines set out by service owners.
Escalate to, and work with, service owners for complex / one-off requests to ensure correct level/type of service is attached to the request.
Assign jobs to available resources (internal and external) based on appropriate service type/level and availability of resources to fulfill service within required deadline.
Follow up and coordinate with available resources to ensure smooth operations and on time delivery of all submitted requests.
Draft ‘handover status’ materials for the next incoming shift (overlapped afternoon or next morning).
Follow up with requesters for feedback on service provision to assist in continuous process improvement efforts.
Run periodic reporting to assess platform effectiveness and efficiency.
Ad hoc projects and tasks as required by the Production Manager.

Requirements

Requirements:
A bachelor's degree plus 2 years relevant experience, preferably at a professional services oriented firm.
Very strong verbal communication skills; bilingual fluency in English and Arabic.
Advanced level computer skills; Windows, Word, Excel, PowerPoint, Outlook.
Comfortable with the use of data based systems and report running.
Organizational skills: ability to handle competing priorities effectively.
Resourcefulness and high attention to detail.
Strong service orientation and responsiveness to requests.
Ability to work cooperatively as a member of a team.
Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment.
Experience working successfully in an international environment preferred.

About the Company

RecruitME are a specialized recruitment consultancy supplying top tier business support staff to Dubais leading multinational organizations. We carefully source, screen and select only the very best candidates to assist our clients in making easier recruitment decisions faster.

Differentiating ourselves from standard recruitment agencies our consultants have been carefully chosen for their backgrounds in business support for leading multinational organizations. Having been both the client and the candidate previously, we have an insiders understanding of the recruitment process and our clients needs.

What we do:

Specializing in business support positions we can assist in introducing a small selection of experienced administration, finance and human resource candidates with the relevant experience to benefit your business. Our careful screening process ensures that we have met with and can give a concise overview of each candidates skills and current situation before you meet them.

We pride ourselves on sending our clients only the very best available candidates in the market to ensure a simplified, hassle free and timely recruitment experience for all involved.