Pro Shop Attendant

Job description / Role

Trump International, Dubai is a luxury golf club in the heart of Dubai’s DAMAC Hills. The club features an 18-hole Championship Standard Course, a 9-hole floodlit par 3 course and a variety of world-class amenities that cater to every member of the family.

Trump International Golf Club is looking for Pro Shop Attendant to join their dynamic team.

Job Purpose:

The Pro Shop Attendant role is to provide a friendly and knowledgeable welcome and service to those entering the shop. To have good product knowledge and upsell as much as possible.

-Member and guest experience and service standards of the customer journey of the golf operation: bag drop, staging, driving
range, starter and marshal.
-Assists in administering all point of sales (POS) applications as it applies to green fee sales, merchandise sales, and
member/guest billing
-Reconciles daily tee sheets, performs check-in, and receives payments from members and guests. Resolves discrepancies
as it applies to duplicate charges and over or under payment.
-Promotes all club golf activities
-Maintains a clean, orderly, and well-stocked golf shop. Assists retail supervisor with merchandising and sales promotions.
-Assist with pricing and displaying merchandise
-Follows established opening and closing procedures.
-Incorporates safe work practices in job performance.
-Assist with the following duties: answer facility telephone enquiries, assist with scheduling tee times, provide assistance to all
golfers regarding golf course playing conditions, handicapping procedures, assist with maintaining daily records of player
names and cart numbers.
-Take part in ongoing product knowledge training.

-Excellent people and communication skills.
-Demonstrates outstanding customer service.
-Excellent organizational skills, attentions to detail and the willingness to learn.
-Regular and reliable attendance.
-Six months to a year customer service experience or training experience in the golf industry is preferable but not essential.

About the Company

For over a decade, the rich and diverse real estate portfolio of DAMAC Properties has been at the forefront of the Middle East's luxury real estate market. With an enduring passion for design and quality, the company has built a reputation for creating some of the most iconic and desirable properties in the UAE, Qatar, Saudi Arabia, Jordan, Oman and Lebanon.

Established in 2002, DAMAC Properties has completed over 21,700+ homes and currently has a development portfolio of over 44,000 units at various stages of planning and progress. DAMAC Properties'​ hospitality portfolio will extend to reach around 13,000 units of hotel rooms, serviced hotel apartments and serviced villas. As of 30th June 2018.

As a leading player in the market, DAMAC Properties has joined forces with some of the most recognisable fashion and lifestyle brands in the world to bring new and exciting living concepts to the market. Projects include a Tiger Woods designed golf course which will be managed by The Trump Organisation, luxury apartments with interiors by Italian fashion-house Versace, luxury apartments and villas with interiors by Fendi, uniquely conceptualised Paramount Hotels and Resorts to bring serviced living at it most opulent and Bugatti-styled villas providing the true expression of luxury living.