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Job description / Role
Key purpose
This position is responsible for leading the procurement of facilities management services by working closely with the client, subject matters experts and commercial teams to ensure that all services are ready and available in a timely manner for onsite delivery.
Reason for role
This role reports to the Portfolio GM
Based on the specific requirement of the role
Key accountabilities
Key Job Responsibilities
- Assist in the preparation of tender scopes and commercial requirements for various services lines including: BMS, BIS, Fire Detection, Fire Fighting, Tank Cleaning, Water Sampling, other specialist systems etc
- Assist in the preparation for procurement of Parts, Materials and Consumables ensuring that the governance and documentation requirements to meet the needs of Serco and AMMROC are met
- Manage a full tender process for FM service lines from tender preparation, selection of prospective tenderers, tender issue, clarification process, negotiations and award
- Manages the development, monitoring and continuous improvement of statistical reports on procurement.
- Drives best practices in strategic procurement, including category strategies based on internal and external benchmarking.
- Negotiates and communicates supply plan timelines to internal and external customers and partners
- Implementation of cost effective and efficient buying procedures.
- Implementation and management of appropriate ordering techniques.
- Compliance with COSHH Regulations in all work activities.
- Manage apportioned budget as appropriate.
- Ensures that supply orders are placed and received.
- Conduct inventory audits.
HSQE Responsibilities and Information Security Responsibilities
- Implement Quality, Health, Safety & Environment Plan.
- Respond to emergency situations as per Emergency Response Plan.
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative.
Requirements
Essential technical and professional skills, knowledge and qualifications
Knowledge
- Minimum of five (5) years' experience in supply chain management, logistics or purchasing is required.
- Experience in facilities management is strongly preferred
- ERP system experience/knowledge is required with emphasis on Procurement, Sourcing and Supply Chain modules, and functions
- Must be a skilled specialist in communicating and managing client expectations and requirements
- Must be political incisive in communicating effectively with the client personnel
- Strong analytical skills
- Strong oral and written communication skills
- Ability to speak and write in English is required
- Must have an understanding in commercial and financial techniques and be abreast of environmental issues/impact.
- Bachelor's degree in Business Administration or Supply Chain Management, or related field, is preferred
Skills
- Strong organizational skills.
- Teamwork.
- Flexibility to work on a shift basis with other Duty Supervisors to ensure a continuous service in the facility as per contractual and operational requirements.
- Team leading abilities /experience.
- Ability to multitask and time management are vital in order to be successful in this position
Additional / special features of the role
- Ensure compliance with the Serco Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards
- Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Serco non-disclosure policy
- To exercise personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions; reference SMS GSOP-HSE1-6 Serco organisational HSE responsibilities
- Ensure compliance with all training requirements of Serco and ensure adherence to these requirements at all times whilst in employment
- Report any accidents, incidents, breaches or potential breaches to appropriate management or the speak up process
About the Company
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.
Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.
We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.
Focusing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.