Product Analyst - Micro Credit & Business Loans Product

Job description / Role

JOB PURPOSE:

To work with the Retail Product team for Micro Credit & Business Loans Product developments / enhancements, Work with the fintech partner for tech platform implementation, Reconciliation Process and System changes, Sourcing & Portfolio Analytics, Cross Sell Campaigns and Promotions related to lending (Micro Credit & Business Loans) business of ADCB.


1. Product development/ enhancements:

a) Work on launching and enhancing the Micro Credit & Business Loans proposition, based upon market opportunity and customer needs
b) Collaborate with internal stakeholders to strengthen the Micro Credit & Business Loans offering and keep it aligned to the market at all times
c) Work with the Fintech partners for the end to end management of the tech platform ( mobile app)
d) Work on new product variants within short term credit facilities such as salary advance, micro credit etc.


2. Policy, Process and System changes:

a) Review the existing processes on an ongoing basis with internal stakeholders and work towards refinements
b) Streamline processes and enable system changes related to the loans business for enhancing the customer experience
c) Work with operations team for seamless reconciliation process with the fintech partner
d) Work in close association with finance stakeholders for portfolio disbursal and appropriate income posting


3. Sourcing & Portfolio Analytics:

a) Roll out cross sell campaigns to potential existing customer base to promote the Micro Credit & Business Loans Offering
b) Monitor campaign performance and take corrective measures for improve conversions
c) Work on analyzing sourcing volumes as well as Portfolio to highlight trends for the Loans business


4. Promotions:

a) Liaise with Marketing, Operations, BIU, Fintech Partners and other teams to roll out customer offers/ campaigns to increase market share
b) Identify growth opportunities in the market for the Loans business

Requirements

Experience:

a) At least 2 years of experience in Neo banking / Fintech in the UAE, preferably with exposure to Digital Lending (BNPL/Micro Credit /Wallets) business and related regulations
b) Exposure to processes and systems related to Digital lending
c) Prior experience in a Product team related to digital lending would be desirable

Knowledge and Skills:

Sound understanding of Digital lending products and services
Demonstrable numerical and financial analysis skills
A high level of Excel, Word and PowerPoint proficiency
A proved track record of delivering tangible results

About the Company

ADCB is a full-service commercial bank offering a wide range of products and services such as retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate and currency derivatives, Islamic products, project finance, and property management services.