Ref: RP729-29

Job description / Role

Employment: Full Time

To join Dubai Airports, you will need to be at the top of your game, thrive on innovation, have a penchant for customer experience and love working in one of the most complex functional and technical environments in the world.

We have opportunities across our customer success teams and are interested in speaking with highly talented product leaders, who are looking to join one of the largest industry leaders in the aviation sector.

Engage in Strategy initiatives, System design and Development to always maintain a sharp technological edge in aviation domain.

Provide subject matter expertise and be responsible for maintaining a deep awareness of how a business operations works and helping the stakeholders explore technology possibilities to effectively execute their roles.

Lead and manage a team of senior business analysts and technical experts across various domains ensuring technology strategy is aligned to business strategy.

Your industry domain experience (typically 8+ years) will be supported by a degree education in Information Technology, business administration or relevant technology disciplines.

You will know how to successfully navigate a complex business environment, involving and engaging multiple stakeholders at various levels and possess the ability to deliver exceptional technical solutions.

You will support multiple highly complex or critical business processes/systems and may require design or integration of technical solutions that may cross multiple functions of the business.

Research and keep abreast with the industry trends related to the business domains relevant to DA Group. Incorporate industry best practices applicable to the specific business domain, while automating business processes.

Contribute to Enterprise architecture and application strategy to increase the overall automation of Dubai Airports Group and to improve the efficiency of IT resources.

Good knowledge of cloud computing platforms and technologies and ability to bring the best value to DA.

Protection of assets and 100% availability of 24 / 7 operations systems are key to maintaining our position as the world's busiest international airport

Requirements

Knowledge
- SaaS (Box, Okta, Yammer, Airport Community App, VisionAir, Laminar, Norma, DocuSign, oracle Fusion HCM, Seer tech learning management, Oracle Taleo, Salesforce, Synthesio)
- Working knowledge in SAAS, PAAS, IAAS, Mobile technologies in Oracle domain.
- Implementation knowledge of oracle core HRMS/Payroll including Fusion Human capital management modules.
- Implementation knowledge of industry standard ERP solutions in the Finance and supply chain domains including billing solutions.
- Financial, Commercial billing Aero and Non-Aero, CRM and Employee Engagement/Advocacy platforms.
- Kronos Workforce Management
- BI Tools: Tableau and Splunk
- Collaboration platforms (Share point, Box)
- Digital process automation tools (Kofax document capture and signature solutions)
- IaaS (AWS, Azure)
- AODB (UFIS, Amadeus, ARINC)
- Resource Management (Amadeus, Quintiq)
- Flight Information (UFIS, VisionAir)
- Optimization and Analysis tools such as predictive Analysis tools, what-if analysis tools, scenario planning and capacity planning solutions etc.
- TAM and ACDM support tools and solutions ( PDS, DMAN, AMAN, CSA etc)
- Check-In Systems (CUTE, CUSS, DCS)
- Integration Knowledge (AIDX, IBM Websphere, API's)
- ETL Tools: SSIS, IBM DataStage, Informatica, Oracle Data Integrator.
- Queue Management solutions such as Xovis.
- Software development lifecycle and agile methodologies
- Dubai Smart Government and related systems
- Airport Domain experience

Training
- Operating knowledge of ITILv3/ISO20000 key process areas
- Project Management (PMBOK, PMP, Prince2, ITILv3 will be preferred)
- Software development life cycle
- Specific certifications related to knowledge areas mentioned above.

About the Company

THIS IS WHERE THE FUTURE STARTS

We're going to become the best airports in the world. How? Because we deliver exceptional customer experiences through innovative and agile service propositions. We make a significant impact on our industry and the rest of the world. And we're central to Dubai's future as a global hub.

Our business is built on the brilliant ideas and unwavering dedication of our people. Together, we're shaping Dubai and truly connecting the world. For you, it means the chance to grow, challenge and innovate in a fast-paced, diverse, international environment. You'll break boundaries and deliver exceptional every day. You'll think big and act boldly. Most important, you'll create amazing airport experiences for millions of people, and reinvent them for millions more.

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PRO salaries in UAE

Average monthly compensation
AED 8,500

Breakdown available for industries, cities and years of experience