Product Manager

Job description / Role

Overview

The Product Manager is responsible for managing the end-to-end product development process from defining desirable, feasible, viable, and sustainable products to launching them and ensuring they continuously meet customers' needs. This role will own the strategy, vision, and roadmap for products within the Connected Operations value stream.

The role reports to the Senior Programme Manager and will support the Release Train Engineers in delivering value to customers. This role will have a customer-centric mindset and act as the representative of the customer (Operations) throughout the product lifecycle. They will leverage market and customer research to continuously look for new and innovative ways to meet customer needs.

Responsibilities

• Responsible for working with the business to develop and communicate the strategy, vision, and roadmap for products and ensure the entire team understands how features will be developed over time.
• Typically manage numerous products in parallel, adopting agile and waterfall delivery.
• Work with the Solution Architect and Software Engineers to define and maintain the Non-Functional Requirements to ensure the product meets quality standards.
• Support the flow of work through the portfolio Kanban and into the product backlog.
• Work with the Product Owner to re-prioritize the backlog based on business and customer needs.
• Present the vision of the product during the Program Increment Planning session along with the proposed features and any upcoming milestones.
• Participate in the daily scrums, sprint planning meetings, and sprint reviews and retrospectives.

Ideal Candidate Profile

• 5+ years' experience as a Product Manager designing and launching high-quality software products. Airline industry experience is beneficial.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent is mandatory.
• Certified Product Manager (CPM), Agile Certified Product Manager (ACPM), or equivalent is desirable.
• Work with the Solution Architects to understand the scope of upcoming enabler work and to sequence the architectural runway that will enable new business functionality.
• Facilitate regular system demos, ensuring the most critical aspects are shown to the stakeholders for review and approval.
• Support in measuring the product's success, including adoption, customer insights, and feedback. Continuously look to enhance the product and identify future features.
• Responsible for regular progress updates, managing dependencies, risks, and issues, escalating to the Senior Programme Manager and Release Train Engineer where required.

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia, and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme, and more. All this ties into Etihad's ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

Recruitment Fraud Alert

Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

About the Company

Etihad Airways is the National Airline of the United Arab Emirates. The airline was set up by a Royal Decree in July 2003, with Abu Dhabi, the capital of the UAE, as its hub. Etihad started commercial operations in November 2003.

With Etihad, everyone who flies with us is welcomed as our guest.

This simple credo illuminates everything we do, from big things like making sure that our fleet is one of the most advanced in the sky, to small touches like letting you choose the films you watch.

Were proud to be the National Airline of the United Arab Emirates. At the crossroads between Europe and Asia, our home reflects our commitment to bringing the world closer together - as does our highly cosmopolitan staff.