Product Owner

Job description / Role

About ENBD

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a brand value of USD 3.89 billion.

At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.

We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

Job Overview

As a product owner at Emirates NBD, your role is to participate in the implementation and collaborate with main stakeholders to create new products and enhance wealth offering across regions, segments and channels, with a focus on execution only, advisory and discretionary management portfolios, across global and local equities, mutual funds, bonds, structured products, derivatives and other investment classes.

Key Responsibilities

• Be accountable for adoption, customer experience, processes and business impact across various regions, segments and products in collaboration with RBWM and group stakeholders.
• Manage ideation and end-to-end transformation, including all projects and enhancements from conceptualization up to implementation leveraging agile operating model principles and collaborating with Technology, Wealth Management teams and support functions.
• Design digital products and experiences in collaboration with squad engineers, solution architects, designers and product teams, leading detailed analysis on possible implementation methods to achieve desired business goals.
• Coordinate and work closely with IT department and prepare designs for functional specifications.
• Analyze functional requirements, collect all requirements and document processes.
• Track, measure and report all data points and key milestones to support execution of strategy, delivering defined ROI and business impact.
• Ensure strict adherence to all regulatory, risk, compliance and internal governance policies when executing platform growth strategy.
• Work closely with the cybersecurity team to ensure adequate protection of the bank and customers against cyber and fraud attacks.
• Identify and map new business processes required for platform operation, manage stakeholders and liaise with units across the bank as needed.
• Effectively and efficiently motivate and manage various squads and teams required to deliver business outcomes.
• Plan user trainings with HR team, prepare training calendars and ensure all training prerequisites such as training environment and manuals are in place.
• Ensure all training materials related to system changes are created well in advance and published on the local intranet and knowledge management module.
• Develop professional relationships with stakeholders including vendors, partners and customers.

Skills and Experience

• Graduate in Engineering / Computer Science / Business / Information Systems / Economics.
• At least 5 years of experience in banking.
• 3+ years of experience in building digital experiences.
• 3+ years of experience within wealth management, digital banking or fintech.
• Understanding of investment products, digital flows, risk assessments and customer experience.
• International exposure is a plus.
• Proficient in tools such as Jira, Confluence, Figma and Excel.
• Familiarity with Agile/Scrum methodologies.
• Excellent technical, analytical and user experience skills to help design products and experiences end to end.
• Ability to communicate insights and engage with stakeholders at various levels.
• Experience in front-end and back-end integration, ideally within financial services.
• Strong understanding of OMS/PMS workflows and architecture.
• Knowledge of risk management tools and systems, particularly those supporting Lombard lending and derivatives trading.

What We Offer You

• Competitive salary package.
• Strong emphasis on work/life balance.
• Generous annual leave entitlement and private healthcare.
• World-class learning & development platform and career development.
• Preferential banking facilities for employees.

Why Join Us

We aspire to be an employee's employer of choice. We believe we can help you realize your true potential by providing the right opportunities. At ENBD, we are reimagining the future of work so that you can unlock your potential every day.

We want to ensure every employee can succeed in the future of work by upskilling, building new digital skills and knowledge. Our goal is to empower our employees to build career experiences and skills they need for the future, which will produce great outcomes for our bank as well.

We want our employees, no matter their background, location or preferences, to feel engaged as one ENBD team.

At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities. ENBD is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment; however, due to high volume of applicants, only shortlisted candidates will be contacted.