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Product Specialist - Hemodialysis

Al Zahrawi Medical Supplies


Ref: RP484-05

Job description / Role

• Preparing and applying for Tenders
• Preparing ORF and PRF (once PO’s are received )
• Market intelligence (to be submitted to the management and analyzed in order to develop marketing strategies, raise brand awareness as well as the company awareness, and introduce new clients to our services and products )
• Coordination with different departments in the company ( OSD and delivery of goods, to insure customer satisfaction )
• Pricing and quotations
• Delivering and implementing company strategy
• Planning work schedules and weekly and monthly timetables
• Attending the business unit and division meetings, technical data presentations and briefing
• Market information gathering

• New prospects: in order to achieve sales new clients must be found, by doing the proper research its easier and more effective to locate them, this increases the chances in getting more sales, this is done by searching new clinics and hospitals (online), and then visiting them and determine their needs and their potential
• Maintaining and following up on existing clients: by regular visits and gathering information about their work flow and the daily issues they face and responding to that issues as quick as possible which will strengthen the established trust .
• Maximize sales in existing account: by understanding this particular client and their work flow we can offer them more of the same product or a different one to facilitate their work flow and make their life easier which will get us more sales.
• Follow up on payments: so it’s not delayed, I have to visit the finance department in the hospital s make sure that they issue the payment on time.

Technical Responsibilities
• Supervising removal of demo units: so our machine doesn’t get damaged in the process and to take the final feedback from the client.
• Supervising installation of new and demo units: in order to make sure that nothing is damaged while installing the machine and it also shows the client that we consistently follow up and make sure that everything goes smoothly and that we provide a high quality service
• Follow up on delivery: either by a phone call or e-mail to our stores or by calling the client and making sure that he got the items or he is satisfied.
• Handling various issues that may come up with clients: like errors, technical questions, operation questions, to build loyalty with this particular client.

Administrative Responsibilities
• Generate reports to management
• Logging data into CRM.
• Advise quotes to coordinators
• Preparing and applying for Tenders
• Preparing ORF and PRF (once PO’s are received )
• Market intelligence


• 2 -5 years experience in selling dialysis machines
• Bachelor’s in biomedical engineering or in the specialty
• Good presentation skills
• Excellent communication skills
• Good negotiation skills
• Punctual
• Strong writing skills and a high level of fluency in Arabic & English languages

About the Company

Abul Qasim Khalaf Al Zahrawi (936-1013 A.D) known in the west as Abulcasis was born in Zahra in the neighborhood of Cordova (Arabic Qurtuba). He became one of the most renowned surgeons of his era and the Middle Ages. He is best known for his early and original breakthroughs in surgery as well as for his famous Medical Encyclopedia called Al-Tasrif, which is composed of thirty volumes covering different aspects of medical science.

The more important part of this series comprises three books on surgery, which describe in detail various aspects of surgical treatment as based on the operations performed by him, including cauterization, removal of stone from the bladder, dissection of animals, midwifery, styptics, and surgery of eye, ear and throat. He perfected several delicate operations, including removal of the dead fetus and amputation. Al Zahrawi is considered as Father of Modern Surgery.

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Product Specialist salaries in UAE

Average monthly compensation
AED 10,000

Breakdown available for industries, cities and years of experience