Job closed
Ref: LP452-490
Job description / Role
Manage projects/assist Project Manager in the implementation of new products and enhancements to existing products/systems and ensure their delivery on time after first conducting User Acceptance Tests. This requires working closely with Card Management Systems and internal departments including IT. Work also involves management of test cards and processing of Project related payments to vendors.
• Efficiently manage the projects/assist Project Manager and ensure correct implementation of the new products or enhancements/upgrades to existing products within the Cards portfolio.
• Preparation of Operational Requirement Document for System Enhancement Request (SER)/Business Requirement Document (BRD) for vendors for new features/projects after identifying and analyzing specific requirements from various sections/departments.
• Set up / attend meetings related to Project Implementation. Follow-up on action items, ensuring that minutes are taken and distributed and actions points are identified with the appropriate owners and a tracking system is in place.
• Prepare/review test scripts prepared by UAT Support Officers, and recommend changes where necessary.
• Supervise User Acceptance Test and ensure that tests are carried out as per the agreed test plan and the desired result is achieved. Ensure that User Acceptance Tests are carried out in both test environment and live environment.
• Contributes in the preparation of project schedule outlining various tasks. The responsibilities include day-to-day management of different activities, coordination with various entities, tracking of project activities and tasks, maintenance and distribution of project documentation and schedule of meetings.
• Provides support services during implementation and post implementation of projects
• Manage test card requests, test card register maintenance, closure of test cards, reconciliation and reversal of test transactions, maintenance of monthly card statistics.
• Process payment for project-related vendors.
• Ensure adherence to various Association guidelines and other procedures impacting the product/product features
• Ensure adherence to internal processes and SOP of the projects team
• Must follow Project Management methodology.
• Undertake any other tasks as may be assigned by Project Manager. Provide support services to other departments as and when necessary.
Requirements
• Graduate – in commerce/finance or similar
• Accredited Credit Card Banking Courses (will be an advantage)
• Minimum of 7 years work experience in Credit Card or related industry, preferably in a Projects role
About the Company
ADCB is a full-service commercial bank offering a wide range of products and services such as retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate and currency derivatives, Islamic products, project finance, and property management services.