Project Manager

Job description / Role

Inspire | Exhilarate | Delight

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality - bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse - the Group's innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group's strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

The scope of the team is structured around a few key pillars:

• Major Group projects PPM monitoring
• Corporate initiatives and risk management
• Business excellence
• Efficiency initiatives
• Direct project management to some of the major Group projects
• Creation of PM best practices for the Group leveraging a wider PM community

The future Project Manager will need to work closely with a wide variety of stakeholders (from different verticals and different levels of seniority) to nail projects and initiatives under the above pillars.

Across the topics above, the Project Manager will be expected to support the following:

• Major Group Projects Portfolio Monitoring (PPM) - approximately 50 major group projects identified for 2025 (30%)
• Support the PMO Director in developing project portfolio insights and reporting
• Oversee and track the progress of major Group projects, ensuring alignment with business priorities
• Establish and maintain a robust project portfolio management (PPM) framework to provide visibility on key initiatives (currently implemented in Asana)
• Identify risks, bottlenecks, and opportunities for acceleration, providing strategic recommendations to leadership. Deliver quarterly reports to project sponsors / ExCom
• Prepare inputs for major Group updates meetings (deep dive on 3-4 projects) with Group management
• Extend punctual support where needed
• Direct project management of major Group initiatives - key lead for business excellence projects (50%)
• Lead the planning, execution, and delivery of high-impact business excellence projects within the Group
• Collaborate with internal and external stakeholders to drive project success and achieve business outcomes
• Ensure projects adhere to timelines, budgets, and quality standards, while proactively managing risks
• PM best practices and community development (20%)
• Develop and implement project management methodologies, frameworks, and governance standards for the Group
• Foster a strong project management community by facilitating knowledge-sharing, training sessions, and best practice frameworks
• Act as a key enabler for project excellence, ensuring as many stakeholders (from PM community and beyond) across the Group are equipped with the right tools and methodologies

What you'll need to succeed

• 10+ years of project management experience within a complex corporate environment, including 3+ years of consulting, strongly appreciating retail and luxury background
• Proven track record of leading large-scale, cross-functional projects with C-level visibility
• Strong expertise in PPM tools, governance frameworks, and execution methodologies (Agile, Waterfall, Hybrid)
• Exceptional stakeholder management, communication, and problem-solving skills
• PMP, PRINCE2, or equivalent certification is a plus
• High appetite for AI tools

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We invite all applicants to apply

It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Department: Project Management

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.