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Project Manager - IT, Digital & CRM

Inspire Selection

Dubai, UAE

Ref: NP314-1252

Job description / Role

Employment: Full Time

• Must have worked as an IT Project manager with domain experience Retail/ healthcare background.
• Implementing the CRM, driving the project.
• Past experience of working with customer data, analyzing effectiveness of marketing campaigns, and ROI calculation; experience in healthcare preferable
• Past experience of working with key data visualization tools preferable

Requirements

• End to end ownership of setting up necessary tools and tracking in place to measure critical data points
• Should also have understanding of customer journey (online and offline) and its role in analytics
• Define key metrics to measure success for expected business outcomes
• Analyze large set of diverse data from multiple sources, and identify key patterns, and anomalies
• Should be comfortable with tools used to clean and analyze big data
• Leverage resources at hand to translate data patterns into meaningful business insights
• Should be able to relate this back to the customer journey, and impact at various points
• Communicate key insights across levels with key implications for relevant stakeholders
• Develop hypothesis on solutions / interventions required to address any challenges
• Support in creation of action plan, and continued monitoring of data from intervention in order to close the loop
• Should be able to work collaboratively with peers within product and marketing teams

About the Company

Inspire Selection is an award winning recruitment agency, headquartered in Dubai which recruits across the Middle East region. We employ highly knowledgeable, professional consultants who are experts in connecting the right people with the right opportunities. Our reputation has been built upon our honesty, integrity and our ability to source candidates of the highest calibre right across our specialist sectors. As a result, we are recruitment partners to a wide spectrum of organisations - from leading blue chip companies to smaller, local businesses. Sectors we cover include HR, Administration, Finance & Accounting, Legal, Sales & Marketing including Digital Marketing, IT, Oil/Gas/Energy, Engineering, Procurement, Manufacturing, Higher Education.

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