Project Manager, Marketing and Communications

Job description / Role

The Marketing and Communications Project Manager is focused on the progress, success and timely delivery of marketing initiatives, campaigns and related projects throughout the marketing organization from initiation through delivery. This includes but is not limited to coordinating resources, schedules and project deliverables, keeping all stakeholders informed of progress and roadblocks, and ensuring that the multi-channel cross-functional team is effectively engaged and utilized.

This position reports to the Director of Marketing Communications and is based in the GHA Dubai Office.

Role & Responsibilities

Project Management

• Facilitate the delivery of multiple timely and successful omni-channel marketing campaigns, marketing initiatives and marketing processes to support the ultimate success and achievement of business objectives.
• Monitor and manage multi-channel calendars for internal team and external audiences through use of Asana and related project management tools.
• Support the on-time delivery of marketing initiatives by scheduling tasks according to documented marketing process and ensuring timely progress
• Work collaboratively with internal and external stakeholders to identify opportunities to support relationship and brand initiatives through the sourcing of content, offers, or other resources
• Management of project requests and intake; identifying, analyzing, prioritizing, mitigating project risks through consistent evaluation of ongoing projects and initiatives.
• Document project progress via insights obtained through the project management tool to provide overview of team effectiveness and team resources.
• Maintain documentation of processes, plans and reports to ensure continued efficiency and continuity across the marketing organization
• Provide first level of response and support to the brands and external stakeholders, directing requests to appropriate personnel.
• Collaborating with different internal departments and agencies on multiple digital projects

Asset and Content Management

• Manage internal organization, intake and accessibility of Marketing materials through Digital Asset Management Library, extranet and/or Dropbox folders, including: Brand Submitted Images and logos, associated licensing and other creative assets
• Internal Communications and Support
• Manage the intake, organization and handover of information and assets from multiple internal stakeholders and department heads for monthly communications.

Requirements

Qualifications

To fulfill this role successfully, the candidate must possess the following minimum qualifications and experience:

• Bachelor’s Degree
• 5+ years of professional marketing or project management experience, preferably (but not required) in the hospitality or travel industry
• 2+ years of demonstrated experience with a project management platform
• Excellent organizational skills, attention to detail, and a strong sense of urgency and follow-through
• Innovative problem solver and creative thinker who is intensely detail-oriented, results-focused and able to successfully execute multiple complex projects accurately and on time
• Must be highly flexible and embrace constant change
• Must be able to work in a team environment, as well as individually. Desire and ability to be a team player who appreciates a unique, entrepreneurial, and collaborative environment
• Should be highly innovative with positive energy and have strong organizational skills
• Proficiency in Microsoft Word, Excel, PowerPoint and equivalent G-Suite products

It would be advantageous for the candidate to demonstrate the following capabilities and distinctions:

• Education specialized in marketing or communications
• Experience with Asana, SmartSheet, or a similar project management platform
• Travel, leisure or hospitality industry experience
• Loyalty marketing experience
• Basic knowledge of Adobe Suite (Photoshop preferred)

About the Company

Global Hotel Alliance brings together a unique collection of independent hospitality brands for GHA DISCOVERY, a multi-brand loyalty programme leveraging a shared technology platform. Through membership in GHA, hotel brands expand their global reach, drive incremental revenue by sharing customer data, and reduce dependence on third-party channels, all while maintaining management independence and individual positioning.

GHA represents a collection of 35 brands with 500 hotels in 85 countries serving more than 11 million members. The award-winning GHA DISCOVERY programme generates approximately $2 billion in revenue and over 8 million room nights annually.