Public Area Team Leader - LEGOLAND Hotel

Dubai Parks and Resorts

Dubai, UAE

Ref: RP195-172

Job description / Role

Employment: Full Time

Play Your Part

In this role you will ensure that the cleaning schedule for public area is followed and control the quality of cleanliness & hygiene including Health and Safety aspects. Attending ad hoc alerts of spillage and other incidents and ensure H&S actions are applied at all time.

Main duties

- Responsible for delivering the guest experience by consistently meeting the highest standards of cleanliness, efficiency and guest satisfaction throughout all public areas of the Hotel, indoor and outdoor.
- Cross checks all public bathrooms hygiene status and takes immediate action.
- To be hands on and support the Public Area Cleaners in executing the tasks whenever needed.
- Follow the Deep Cleaning schedule and Night Cleaning schedule and ensures it is actions.
- Keeps the car park and external facilities in presentable status.
- Ensure effective departmental and interdepartmental communication throughout the Resort, working with counterparts to streamline operations and to enhance the guest experience
- Respond to all guest requests and concerns in a timely and empathetic manner, making decisions relative to appropriate compensation in lieu of inconvenience.

Health & Safety

To take reasonable care for the health and safety of himself and of other persons who may be affected through your work activities.

To cooperate with and support the LEGOLAND Dubai Management to allow the business to fulfill its legal responsibilities through

- Following reasonable instruction related to health & safety.
- Reporting dangerous situations or deficiencies in health & safety arrangements.
- To only use work equipment in accordance with training.
- To not interfere or misuse anything provided for the purposes for health & safety.


Are You a Star?

In order to be qualified for this role you should possess the below criteria

- 1 - 3 years of successful experience in housekeeping or similar role

The Best Part of The Story

We offer a competitive salary and benefits package which includes; housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances.

We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.

About the Company

Dubai Parks and Resorts offers new heights in experiential entertainment through an inspired concept that brings the best of the east and the west in the entertainment industry. Conceived and developed by Meraas Holding, Dubai Parks and Resorts articulates the Dubai leadership’s vision of positioning the emirate as a compelling global tourist destination.

The first phase of Dubai Parks and Resorts will comprise three theme parks: motiongate™ Dubai, Bollywood Parks™ Dubai, and LEGOLAND® Dubai. The development will also feature Riverland - a grand entrance plaza and Lapita, a family themed hotel. The first phase is scheduled for completion in 2016. Ground work commenced on site in February 2014

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