Purchase Administration Supervisor

Job description / Role

We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 60 years

As we continue to grow, it's our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere.

Our passionate teams drive our vision forward, without them, we couldn't create luxury experiences for our customers. Through opportunities, development and support, we empower each and every employee to achieve their career goals - and beyond. It's an exciting journey we're on, and one you could be part of.

Job Summary:

The Purchase Administrative Supervisor ensures accurate documentation of imports. He/she supervises a team of Purchase Administrators who is entrusted with the task of executing the purchase documentation function.

Main Responsibilities:

Supervise and Monitor the Purchase functions of the PSAS operations

- Supervision of Purchase Administration team in completing the Purchase documentation function
- Plan workload and coordinate amongst the team members to meet deadlines
- Coach / Guide and support Purchase team members to carry out Purchase documentation.
- Handle priorities as per customer importation requirements
- Ensure all customer import requirements are completed
- Ensure all state, customs and other applicable regulations are followed while fulfilling customer requirements.
- Coordinate with Freight forwarder, Warehouse, Accounts & Division upon cargo arrival to complete shipment receiving.
- Coordinate with accounts for submission of released documents.
- Track, monitor and evaluate documentation turn around leadtime to reduce shipment release time and improve Customer Satisfaction
- Close analysis, promotion and identification of areas for improvement within the company's Quality Management System as per ISO 9001 standards
- Ensure to accomplish the yearly objectives set by the management.
- Excellent communication at all levels across all Companies and Divisions.
- Attend operational meetings with the customers on behalf of the Purchase Dept.
- Immediately report any breach in procedures, company policy or security to management.
- Monitor and maintain the divisions/ departments support services provided and prepare/ issue the monthly support services charges by division.

Requirements

Team Supervisory

- Interview, select, provide training for, motivate and assess the performance of the team members
- Motivate team members to ensure customer service targets are met and budgeted financial goals are achieved
- Monitor performance level through KPIs
- Take initiative for identifying areas of improvement and working with management to resolve problems that arise
- HR Management: Annual leave planning, liaise with the department for people management, manage staff turnover.

Health & Safety and Environment

- Ensure that department keeps a high standard of health and safety and environmental performance as per OHSAS 18001 and ISO 14001.
- Report all incidents, of any nature and however caused, to their immediate superior completing all necessary documentation promptly and accurately.
- Not intentionally or recklessly interfere with or misuse any equipment provided for ensuring health, safety or welfare.
- Report damage to equipment fixtures and fittings, MHE defects, accidents at work.

Other requirements:

- 3 - 5 years experience in Warehouse or Distribution

What we can offer you

We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.

Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.

Amazing benefits

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution & exclusive employee discounts.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.