PwC Academy - Sales Consultant (Associate)

Job description / Role

Line of Service
Assurance

Specialism
Assurance

Management Level
Associate

Job Description & Summary
The Training Consultant will be the primary point of contact for all sales related queries. This person will perform a wide variety of sales and communication activities for the UAE open courses including generating and qualifying leads, attending promotional events to generate leads, updating and maintain the CRM.

The Consultant will report to the Director of Sales and Business Development, working closely with Course Managers and Marketing to ensure
that all leads are converted into registered students.

Responsibilities

- Advise on queries relating to professional qualifications including, but not limited toFIA, ACCA, CMA, CPA, CFA, CIPD, DipIFR, CIMA, ICAEW, PwC's Management Development Programme and non-PQs (open courses)directing students to the best suited programs.
- Support personnel for customer interaction, engagement and relationship building
- Convert leads to registered students status as per the sales targets.
- Support the entire sales process from lead generation and negotiation, to closing.
- Support Retail Sales: Incoming and outgoing calls to enquiries generated from marketing activities, walk in clients, cold calls, contacting old or unqualified leads, providing sales support
- Support sales and other promotional events including but not limited to open days, info sessions, workshops, field trips, student benefit sessions, School and University career fairs, exhibitions and social events to generate leads.
- Communicating effectively with clients / customers, ensuring minimum response times.
- Updating and maintaining CRM to ensure validity and completeness.
- Conduct secondary research and cold calling to build PwC's database.
- Assist in collecting payments, invoicing and liaising with finance on payment status.

Requirements

- Previous experience in sales.
- High level of technical proficiency and computer literacy, particularly with Powerpoint, Excel and Word
- Specific skills required: - Excellent spoken and written English skills
- Excellent communication and presentation skills
- Flexibility in working hours (evenings and weekends)
- Pleasant, dynamic and proactive individual with ability to take ownership
- Ability to develop and manage good relations with internal and external stakeholders.
- Manage customer relationship.
- Ability to work well in a team as well as independently

About the Company

At PwC Middle East, we've set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We're a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We're striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we're proud of the strength that comes from all our different backgrounds and experiences and we value everyone's uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you're looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you're a future PwCer.