QA Tester

Job description / Role

The QA Tester will be responsible for designing and implementing test plans to improve the usability of GHA systems. While the majority of the time the future hire will be focused on the testing related tasks, there is a need to support our Online Content Management team in the times of high-load/leave absence.

Reports to: Director of E-commerce Applications
Key interactions: CMS Support team, Central Systems team, Marketing team,3 rd party vendors

Main tasks:
• While majority of the time future hire will be focused on the testing related tasks, there is a need to support our Online Content Management team in the times of high-load/leave absence.

Testing related (70%)
• Support and sometimes lead all testing activities throughout software development lifecycle with the main focus on UAT
• Work with bug tracking system to record, trace and drive to resolution defects and issues discovered
• Participate in task planning, risks evaluation, estimation processes
• Learn products, processes, technology, and apply that knowledge in a productive manner to ensure quality testing of new software releases and support in diagnostics of web and mobile app issues;
• Execute test cases and update test documentation;
• Create effective test reports and traceability matrix;

Content Management/Web Support (30%)
• To support our Content Management System team by uploading new content, updating and maintaining user manuals, assisting with B2B user requests, building landing pages;
• Assisting with reviewing, writing, editing and maintaining web content and digital assets.

Requirements

Requirements - technical skills:
• At least 1 year of experience in web and mobile (iOS and Android) testing;
• Experience in functional and non-functional testing;
• Good understanding of testing approaches and practices;
• Experience in creating and maintaining test documentation/specification;
• Experience in Web UI/UX testing, cross browsers and cross platforms testing.

It Will be a plus:
• API testing experience (Postman);
• Being familiar with Agile, Scrum
• Basic knowledge of HTML/CSS;
• Experience with Atlassian product family (Jira, Confluence).

Requirements - Soft skills:
• Attention to details;
• Strong work ethic and a get-the-job-done attitude;
• Active and willing team player with an ability to work independently (important);
• Ability to handle multiple projects in a fast-paced, deadline-driven environment.

About the Company

Global Hotel Alliance brings together a unique collection of independent hospitality brands for GHA DISCOVERY, a multi-brand loyalty programme leveraging a shared technology platform. Through membership in GHA, hotel brands expand their global reach, drive incremental revenue by sharing customer data, and reduce dependence on third-party channels, all while maintaining management independence and individual positioning.

GHA represents a collection of 35 brands with 500 hotels in 85 countries serving more than 11 million members. The award-winning GHA DISCOVERY programme generates approximately $2 billion in revenue and over 8 million room nights annually.