Quality Assurance Coordinator

Job description / Role

Alpha Flight Group Limited is a leading provider of innovative catering and retail services at several international airports. Alpha flight services UAE LLC is a dynamic food service company employing 500 hundred employees, operating both business to business services as well as a wide range of generic branded consumer food and beverage outlets. This company is based at Sharjah International Airport.

We currently have an exciting opportunity that has become available for an experienced and qualified Quality Assurance Coordinator to join our successful UAE - Sharjah Alpha Flight Services Team.

Is to take part in removing all non-complying work procedures at the catering site and replace with the best practice possible.

Responsibilities:
- Executes training programs that support the Company’s objectives with regard to quality and food safety.
- Ensures compliance with all quality programs including HACCP and ISO22000.
- Evaluates and monitors all Critical Control points in the catering.
- Conducts daily check in various process areas for compliance in food safety standards.
- Taking corrective actions if there is any deviation from the established critical limits.
- Participates and contributes to continuous improvement of departmental SOPs.
- Assists in ensuring that the quality program applied in the catering is providing a systematic approach for evaluation, inspection, testing, calibration and all the other aspects which are needed to monitor and ensure quality of the food products
- Conducts internal audits within the unit and outlets.
- Conducts routine laboratory analysis of food, water and environmental samples.
- Ensures compliance to customer specifications for products.
- Reduces the customer complaints to the lowest level by establishing the proper control of all food safety hazards.
- Monitors the hygiene standards which includes the cleaning and sanitation in the unit and ensure compliance with the standards.
- Evaluates the product specifications, standards, protocols and quality control and new product development.
- Monitors the pest control management of different process areas and report to the Department Head.
- Performing any other quality functions and reporting all the issues on a daily basis to the QA Manager.
- Maintaining and updating all the food safety and quality records

Requirements

- Related experience of minimum 2 year in a similar role.
- Minimum Bachelor’s degree in food technology/ Microbiology/ Biotechnology/ any other life sciences.
- Basic/intermediate HACCP training.
- Previous work industry in catering/ hotels/ hospitality or food manufacturing.
- Excellent Communication skills.
- Computer literate with MS Office software.
- Effective decision making skills.
- Strong problem solving skills.

About the Company

Making Travel Special is about knowing what customers want. We recognise that by serving our customers, we're also serving their customers. That's why we talk about the promises our customers make. In this way, we delight our customers and their passengers, even as we continue to challenge ourselves to become the most admired provider in the world.

We treat customers like they are our guests. And because they expect food to be good and wholesome, we maintain the highest global quality assurance standards. What's more, our teams of experienced, dedicated professionals go the extra mile to provide innovative, efficient and reliable services for every single one of them.

Over the years, we've become a global player. In the coming decades, we'll continue to transform our industry by staying true to our core values.