Quality Assurance Officer

Job description / Role

Key responsibility:

• Conduct bulk production audits upon warehouse receipt using acceptable quality limit (AQL) standards.
• Develop, revise, and manage specifications and grading to ensure styling integrity is maintained.
• Ensure strict adherence to all defined quality assurance processes and procedures.
• Monitor product development timelines and follow up with suppliers to ensure they meet defined quality requirements.
• Provide suppliers with technical specifications including measurements, workmanship, and quality expectations.
• Review and approve samples at various stages - development, fit, sealer, and shipment - to ensure product consistency.
• Identify potential risks in quality and recommend preventive actions to mitigate issues before bulk production.
• Guide suppliers on product safety standards and support quality improvement initiatives.
• Work to reduce customer complaints and claims by analyzing customer feedback and implementing quality improvement measures.
• Document and report inspection findings accurately, ensuring timely submission of quality reports, non-conformance records, and corrective action logs in accordance with company standards and audit requirements.

Desired experience:

• 2-5 years of experience in quality assurance or related fields, such as quality control, quality analysis, or compliance.
• Strong knowledge of garment/product specifications, AQL standards, and supplier communication.
• Experience working within manufacturing or retail environments is preferred.

About the Company

The Apparel Group is a global fashion and lifestyle brand conglomerate residing on the crossroads of a modern economy - Dubai, UAE. The mercurial growth in the last 17 years has been by acquiring a host of world class fashion labels from around the world - Nine West, Tommy Hilfiger, Kenneth Cole, Aldo & Tim Hortons just to name a few.

Today the group caters to thousands of eager shoppers through its over 1530 stores, 75 International brands and employing 12,000 multi cultural staff in over 4 continents. Apparel believes in turning dreams in to reality and we give everyone - our customers, our stakeholders, our employees - an equal opportunity to do so.

Apparel group has carved its strong presence not only in the UAE, Kuwait, Qatar, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Poland, Singapore, Jordan, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines.