Quality Assurance Specialist

Job description / Role

Job purpose

Manage the quality assurance initiatives and process for all processes within all functions in the company, focusing on the core business operations, to ensure continuous improvement, system integrity, and customer orientation in line with the company strategies and policies.
Design, update, and monitor all the corrective actions and the consequences of process updates to eliminate or reduce the non-conformities.
Recommend, monitor, and support continuous improvement through the tools and methods for evaluating, identifying, and correcting any quality-affecting parameter.

Job specific accountabilities

• Review the internal processes within accordance with quality tools to ensure the process improvement of the audit findings and customer complaints.
• Recommend the necessary tools, standards, or measures to derive the necessary amendments on the processes.
• Monitor and analyse the non-conformities reports and customer notifications to ensure corrective actions are well implemented and meeting the desired targets.

• Recommend the development of the vendors' prequalification criteria to ensure placement and coverage of all quality measures and required product certifications.
• Recommend on the vendors' qualification and renewal occasions, in reference to all inspection and quality records.
• Design, update, and generate analysis reports for the suppliers' performance to ensure aligned common measures to assess the suppliers and compliance with manufacturing practices.

• Conduct and design training and awareness sessions for quality initiatives and ISO objectives, processes, and procedures to ensure aligned understanding among the related employees.
• Consult on the functions' compliance to the company's Document Management System (ADMS) and Record Management System in line with ISO 9001 requirements.
• Design and update the Record Management System's policies, file plans, record classification, record retention, and disposal in accordance with local regulations and ADNOC COP.
• Consult and align with the Business Information System teams across the company on methodologies and templates to map, document, deploy measures, and monitor the due business processes.

Minimum qualification

Bachelor degree in quality, business administration, or any management field.

Minimum experience, knowledge & skills

• 8 years of experience, including 6 years as quality assurance specialist.
• Thorough understanding of ISO 9001 quality requirements.
• Hands-on continuous improvement and business process re-engineering.

Revenues / budget: As per approved financial budget
Direct reports: As per organization chart
Indirect reports: As per organization chart

Professional certifications

Must have: ISO 9001

About the Company

We are one of the world's leading energy producers, and a primary catalyst for Abu Dhabi’s growth and diversification.

We operate across the entire hydrocarbon value chain, through a network of fully-integrated businesses, with interests that range from exploration, production, storage, refining and distribution, to the development of a wide-range of petrochemical products.

Since 1971, we have created thousands of jobs, driven the growth of a diverse knowledge-based economy, and played a key role in Abu Dhabi’s global emergence.

Today, we continue to look for new and innovative ways to maximize the value of our resources, pioneering those approaches and technologies that will ensure we are able to meet the demands of an ever-changing energy market, and continue to have a positive impact on the Abu Dhabi economy for generations to come.