Quality Manager

Job description / Role

Remarkable people, trusted by clients to design and advance the world.

The role

This is an exciting opportunity for an experienced senior quality engineer with a proven track record in overseeing quality assurance processes, driving continuous improvement, and ensuring compliance with industry standards to deliver high-quality products or services for a high-profile client.

Our clients and projects

Designing the future. Transforming the world.

Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model, and a strong reputation.

We are the market-leading provider of integrated and innovative solutions that challenge the status quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids, and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory.

Energy security, transition, and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.

What we can offer

• Meaningful and interesting projects: delivered to high-profile clients across the energy sector
• Commitment to diversity and inclusion: we are an organization actively committed to diversity and inclusion across our business
• Competitive remuneration package: with regular reviews to ensure we are rewarding at the right level in line with the market
• Medical insurance: ensures inpatient and outpatient medical care is available should you require treatment
• Group life and personal accident insurance: the company provides life assurance cover
• End of service gratuity: in line with UAE labor law, all employees are eligible for an end of service benefit
• The employee share plan: gives you the opportunity to purchase Wood shares and receive a match from the company
• Long service award: Wood values the commitment and loyalty of our people. Celebrating long service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication, and many years' services of our employees at 5-year service milestones
• Commitment to continued professional development: development plans that are tailored to your individual needs and interests
• Global connections: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession
• Energy Transition Academy: join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field

The key objectives for this role are:

• Designing and implementing processes to ensure products or services meet required quality standards
• Driving initiatives to enhance quality performance and optimize processes across projects
• Ensuring adherence to industry standards, regulations, and customer specifications
• Investigating quality issues and implementing corrective and preventive actions to address root causes
• Collaborating with cross-functional teams and mentoring junior quality personnel to foster a culture of quality
• Utilizing quality metrics and data to assess performance, identify trends, and make informed decisions

Responsibilities

Key accountabilities and responsibilities:

• Supporting the management of all aspects of quality across the breadth of their respective organization and the services we provide
• Identification and regular engagement with key stakeholders to promote quality management and gathering feedback on performance
• Support the effective planning and allocation of resources (including people and budgets) enabling delivery of agreed objectives and deliverables
• Implementing the Wood Business Management System (BMS) across their organization ensuring that its application is effective and that compliance with the system is routinely monitored, assessed, and improved as necessary. Facilitate external BMS certification as appropriate
• Ensuring consistent and effective implementation of quality supporting systems across their organization (e.g., NCR, progressive learning and customer satisfaction systems)
• Supporting tenders and proposal activities for their organization
• Planning and execution of risk-based assurance plans including the escalation of significant findings to program/project leaders
• Monitoring and analysis of delivery performance data, regularly reporting themes and trends to senior leaders and undertaking intervention as required
• Gathering and acting upon customer feedback ensuring action is taken to maintain and improve customer satisfaction

Qualifications

Skills and qualifications

What makes you remarkable?

At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge, or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges.

Expected:

• Degree or local equivalent in quality management, project management, or related discipline (essential)
• Lead auditor qualification by recognized industry body (essential)
• 20 years of experience in oil & gas industry with similar years of relevant experience
• Previous experience in activities related to the modularization of process equipment
• Previous experience in activities in gas compressors (VFD) and package equipment

About the Company

Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people.