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Job description / Role
Company Profile:
At Unilever you are more than your job title, you are part of the world's most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us.
We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann's and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry's, The Dollar Shave Club and Surf.
Be part of the most successful purpose-led business in the world. Have the opportunity to see the true impact that you're having in the work you do - every small thing counts.
Main Job Purpose:
The Quality Specialist role works within Arabia : covering Home care category E2E Quality responsibility, working collaboratively with Sourcing units teams , improving and providing technical support , ensuring Quality Management System (QMS) compliance, innovations execution, quality risk management and drive improvements.
Key Roles & Responsibilities:
- Deploying UL Quality strategy, governance and goals.
- Supports building of Quality talent in Quality network through training.
- Leads or supports quality and / or consumer safety trainings within the business.
- Supports ensuring core technology design for equipment and infrastructure, process changes and specifications meet local regulatory requirements and product quality needs across UL & 3PMs.
- Participates in / supports HACCP workshops and activities to ensure HACCP plans are designed and operated to assure product safety
- Supports ensuring, verifying, and calibrating UL Quality Management System across the business
- Supports ensuring compliance to GMP requirements across the business.
- Supports business for resolution of quality / consumer safety issues.
- Quality risk assessments for innovations
- Supports ensuring that SAP QM is updated to align with new / changed materials and products.
- investigation and resolution of product quality incidents.
- Collection / analysis / investigation / resolving consumer/ customer product and package complaints and CRQS issues and drive for improvements across E2E SC
- Engagement plan with DBT Members to highlight challenges, set priorities for Quality improvement & drive actions for improvement.
- Cross-functional Quality improvement workshops
- Ensuring that capabilities of new third party manufacturers to meet UL Quality requirements is verified through technical capability assessments.
- Ensure compliance to UL Quality Management standards in 3P Make through KPI and non-conformance monitoring, intensive care, technical visits (as needed) and general oversight.
- Supports Procurement and 3P Mfg / PI suppliers, to resolve gaps identified in required SQA audits.
Requirements
Key Competencies & Skills:
Essential
- 3 + years experience in Supply Chain - R&D functions
- Technical Background
Preferred
- 3+ years in Supply Chain Quality
- Bachelor's degree in Engineering Chemistry
- Experience in manufacturing process / project planning / regional- cross functional exposure
About the Company
Unilever is one of the leading FMCG company with 400 brands spanning 14 categories of home, personal care and foods products, no other company touches so many people's lives in so many different ways.
Our brand portfolio has made us leaders in every field in which we work. It ranges from much-loved world favourites including Lipton, Knorr, Dove and Omo, to trusted local brands such as Blue Band and Suave.
From comforting soups to warm a winter's day, to sensuous soaps that make you feel fabulous, our products help people get more out of life.
We're constantly enhancing our brands to deliver more intense, rewarding product experiences. We invest €1 billion every year in cutting edge research and development, and have five laboratories around the world that explore new thinking and techniques to help develop our products.