Quality Specialist - Overhaul Industry

Job description / Role

Executive Summary:
Quality Specialist is a critical job function in the Storefront as part of MRO Network Solutions, Aftermarket Solutions division of CLIENT in executing of the contract between the organization and its customer. Quality Specialist is primarily responsible to maintain the quality standards in the operations, manage airworthiness documentation as well as supplier performance.

Basic Functions:
- Develop, document and maintain operational procedures.
- Review processes, seek areas of improvement, create/modify the operational procedures based on the changing requirements.
- Develop business analytical and statistical data, and evaluate results.
- Coordinate cross-functional research activities to reconcile significant variances and refine the operational process to reflect updated assumptions of the business.
- Conduct audits as per the quality requirements.
- Utilize a collaborative and consensus approach to obtain data and accurate information and convert it in a meaningful format and share with the stakeholders.

Job Functions:
- Quality specialist is responsible for developing & maintaining operational procedures.
- Review the existing processes, seeks areas of improvement, create/modify the operational procedures based on the changing requirements.
- Train the employees in the existing procedures and make sure that all employees are up to date in the latest operational procures.
- Conduct the Workstation Audit as per the Quality requirements.
- Prepare and make arrangement for the external audits.
- Develop business analytical and statistical data, based on the ERP & Spotfire reports and evaluate results.
- Issue supplier performance reports measuring turn-around-time for repair parts and modules and lead-time & availability for new and used parts.
- Check airworthiness of the release certifications.
- Identify the potential risks in operations and escalate to the concerned parties.
- Manage quarantined items for preventative and corrective and actions

Key Results:
- Maintain the defined Quality Standards
- Develop and Improve the standard of the overall operation.

Requirements

Required Education / Experience / Specific Job-related Skills:
Years of Experience:
- Five to Ten years of experience in the aviation MRO – Maintenance Repair Overhaul industry related to the airworthiness of jet engine components.

Education/Training:
- BA/BS college degree or it's equivalent.

Licenses/Certificates:
- Aviation Quality related certification preferred

Other:
- Quality Specialist is expected to demonstrate proficiency in statistics, logistics, process mapping, business analytics, performance measurement methods with an understanding of their financial, production and operational impacts.
- Knowledge of Oracle related ERP or other software related to value chain management is preferred. Experience in other software packages including Windows, Microsoft Office, Advanced Excel, and Visio is essential.
- This position requires strong analytical, organizational, decision making, and presentation skills. Strong interpersonal skills are also essential to effectively interact with all teams, areas, and levels of business affecting the operational process.

Added responsibility
- Also added responsible to maintain the quality standards
- Manage airworthiness documentation
- Measure supplier performance for TAT, availability and lead time
- Measure storefront (internal) performance towards customer for TAT, availability, lead time & delivery
- Measure logistics service providers performance for transit time
- Reporting quality escapes and taking preventive and corrective actions

About the Company

We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

ManpowerGroup powers the success of many of the world's most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.

ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.

Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including:

• IT & Telecommunications
• Engineering & Construction, Oil & Gas
• Banking, Finance & Legal
• Sales & Business Development
• Marketing, Public Relations & Communications
• Human Resources & Training
• Customer & Support Services (Secretarial and Administrative)
• Operational, Supply Chain & Logistics
• Executive Recruitment
• Emiratization Solutions
• Recruitment Program Outsourcing Solutions
• Managed Service Provider Solutions
• Talent Based Outsourcing Solutions
• Outsourced Staffing Solutions