Real Estate Operations Coordinator – Property Management

Job description / Role

A property coordinator will essentially maintain various properties for various owners. Responsibilities include administrative duties such as keeping track of all transaction documents in the client database, monitoring and notifying clients of important deadlines, and planning appointments and final walkthroughs. The ideal candidate should be a great communicator who is driven and highly detail-oriented. Real estate Operations Coordinator performs a multitude of duties to support the real estate agents on day-to-day operations.

Accountabilities:

• Preparing documents for the agents
• Recording all deals in the Job tracker
• Receiving cheques and cash of the company
• Filling all documents related to the deals of the company
• Assisting with closing processes
• Preparing and update Property Management agreements and reports on a periodic basis
• Handling renewals of the rental deals
• Maintained rental agreements and organized move-in/move-out procedure documentation
• Liaising with the clients about the updates on their properties
• Prepare tenancy contracts & documents for all leases
• Doing Tawtheeq contracts
• Meeting clients to sign contracts on behalf of agents
• Managing a client database and preparing reports up-on request
• Liaise with accounts department to process security deposit refunds for tenants
• Liaise with accounts for payments of utility bills that may be due
• Organize cheques payable for any other payments that may be due on behalf of the landlord
• Reporting the conditions of the property and maintenance to landlords
• Generated and invoiced rental agreements and customer damage
• Offering Property Management Supervision Services contracts to prospective clients
• Full understanding of property management and its financial aspects
• In depth knowledge of all rules and regulations regarding property management
• Ensure that the vacant units are prepared in shortest possible time, inspect to ensure the completion of the works and advise the leasing of the flats ready for occupancy
• Track and follow up on maintenance request by the Tenant
• Maintain tenants’ database and update with emergency numbers
• Responsible in Prop space CRM system
• Preparing Agent to Agent forms

Requirements

• Fair understanding of Tawtheeq System and Abu Dhabi Municipality Smart Hub
• Able to work independently without supervision
• Considerable knowledge of the basic methods, practices, tools, materials, and work standards related to the maintenance of buildings and building systems and equipment
• Should be a motivator and team player with customer handling abilities
• Strong communication skills both oral and written and people management skills
• High level of determination and work ethic
• Be well presented, well dressed
• Experience in the Real Estate industry is preferred
• Experience in Property Management
• Ability to work well under pressure
• IT proficient, comfortable with Microsoft Office and CRM systems
• Experience in office management or an administrative role
• Ability to multitask and prioritize
• Self-starter with strong problem-solving skills
• Female Candidates are preferred

About the Company

Smart Concept is a specialized real estate consultancy services company established in Abu Dhabi in 2013, providing an outstanding property consultancy services to the elite clients and investors in the emirate of Abu Dhabi.

OUR VISSION is to be a leader in property consultancy business and be recognized as the premier property management and commercial brokerage in each market that we serve. Our commitment to the market excellence is to provide the most innovative and comprehensive integrated real estate services for real estate providers and property seekers in the middle east.

OUR MISSION is to create sustainable economic value for our clients and investors through acquisition of assets that provide higher returns and display significant potential facilitate clients with satisfying brokerage service. Whether our client is looking to buy, lease or sell with our experienced team on hand we guarantee to provide the correct information and advice throughout the process.