Receptionist

A Company Secialised in the Sale and Rental of Properties

Dubai, UAE

Ref: RP201-01

Job description / Role

Employment: Full Time

We are currently seeking a Receptionist to be part of our Front Office Team. We are looking for an upbeat, friendly, driven person to join our team in Dubai. Team environment is very important to us, so this person will need to be able to work in a diverse environment and contribute to our friendly atmosphere.

Job description:
- Main responsibilities will be to deliver friendly, efficient customer service at the front desk and to create a warm and welcoming atmosphere to our customers, tenants, property buyers & sellers
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
- Answer all inquiries and promptly relay calls and messages to team members
- Distribute correspondence, memos, reports and maintain up-to-date files
- Entering all inquiries into the CRM
- Conducting surveys by calling client inquiries from the previous day
- Completing weekly reports for lead generation, call logs etc.
- Assisting with quality check of properties
- Distribute correspondence, memos, reports and maintain up-to-date files
- Other duties as assigned

Working hours:
- Wednesday and Thursday off (Friday to Tuesday working days 9am - 6pm)
- Working hour on weekends (Fri/Sat) will be 10am - 5pm

Requirements

- 1-2 years of experience working in an administrative role
- Excellent verbal and written communication skills
- Friendly and approachable in nature
- Knowledge of the Real Estate industry preferred but not essential
- Customer focused, strong listening skills and ability to handle pressure
- Working knowledge of Microsoft Office, e-mail applications
- Telephone communication skills