Receptionist

Job description / Role

JOB PURPOSE:

Responsible for managing the reception area and providing administrative support to the HR departments as well as acting as the point of contact for Seddiqi Holding Employees.

KEY ACCOUNTABILITIES:

- Act as the SPOC and provide timely assistance to colleagues on HR related queries.
- Prepare offer packages, benefit packages and employee related correspondence and Salary Certificates, Employee Certificates, NOC.
- Coordinate employee enrolments, cancellation and claim payments.
- Prepare employee census information for insurance policy renewal. Liaise with Insurance providers.
- Coordinate new hire documentation and welcome kits.
- Assist in preparation of special events within the Department.
- Manage diary of HR Director including scheduling appointments and meetings and preparing documentation for meetings.
- Attend, minute and document actions from the weekly meeting.
- Provide general administrative support to the HR team including preparing letters, memos, correspondence, reports, presentations, copying, scanning, mailing, invoice processing and reconciliation.
- Maintain an organized filing system for employee files, correspondence, policies and employment applications.
- Screen direct telephone calls, answer questions from employees regarding HR policies, requirements. Respond to employment verification requests.
- Act as the Custodian of HRSS. Follow-up to ensure posted requests are completed and status duly updated on the respective trackers.

COMMUNICATIONS AND WORKING RELATIONSHIPS

Internal
- All members of HR Team, Training & PRO Team
- All colleagues

External
- Candidates
- Service Providers
- Others

Requirements

QUALIFICATIONS, EXPERIENCE, SKILLS AND COMPETENCIES:

Minimum Qualifications
- High School Degree

Minimum Experience

- 3 years of related experience with at least 1-3 years experience in administration and management

Job-Specific Skills

- Excellent IT Skills, esp. in MS Word & Excel; accuracy and strong attention to details.
- Knowledge of corporate Policies and UAE Labor Law
- Accuracy and strong attention to details
- Excellent Communication and Interpersonal Skills
- Telephone Etiquette
- Ability to multi-task and work in a fast paced environment
- Customer Service Orientation


Language
- English, preferably (can speak Arabic)

About the Company

Ahmed Seddiqi & Sons is a family owned entity with a large portfolio of Swiss Watch brands. Thanks to its brand strategy and the vision of the late Mr. Ahmed Seddiqi, Ahmed Seddiqi & Sons has enjoyed a steady expansion since its inception in the late 1940s.

At the group, we believe that each employee contributes to the growth and success of the company, and this is evident with the strong and loyal workforce of 480 plus employees, some of whom have been with the organization since 1968.

Ahmed Seddiqi & Sons is the largest distributor of Swiss Brand watches in the Middle East. We offer world-class and exquisitely designed watches and jewellery. From a humble beginning of a single store in 1950s, today Ahmed Seddiqi & Sons portfolio consists of over 50 prestigious brands across 52 locations in the UAE.