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Job description / Role
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
Requirements
• Professional attitude and appearance
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Ability to be resourceful and proactive when issues arise
• Solid written and verbal communication skills
• Customer service attitude
About the Company
Department of Planning and Development - Trakhees is deemed the regulatory arm of Ports, Customs and Free Zone Corporation in Dubai and the agency responsible for licensing and regulating business in special development zones and areas.
Department of Planning and Development - Trakhees consists of five main departments:
- Civil Engineering Department
- Licensing Department
- Inspection Department
- Innovation and Excellence Department
- Business Support Department
This Department started the implementation of its business in 2009, following the issuance of a decree by His Highness, the Ruler of Dubai, No. 22, with respect to supervising the infrastructure, providing it with public services, as well as imposing, defining and collecting fees of such services in special development zones. This Decree stipulated and stated that services of 'Trakhees' shall include lands, complexes and areas owned by Ports, Customs and Free Zone Corporation, Dubai World or entities and subsidiaries of any of them in Dubai or those located within the scope of their jurisdiction and authority, in areas defined by Ports, Customs and Free Zone Corporation, or areas identified under a legislation issued by the Ruler of Dubai, including, but not limited to, Nakheel, Limitless, Dubai Maritime City, Investment, Dubai Multi Commodities Centre (DMCC).