Job closed
Ref: LP414-564
Job description / Role
About the Role
Your key priority will be delivering a positive customer experience during all interactions with existing and potential parents, visitors, staff and students.
Your main responsibilities will include providing information to visitors on a full range of topics, answering phone calls in a courteous manner and maintaining a database of school visitors.
You will provide an excellent and memorable customer experience while ensuring that GEMS policies, procedures and codes of conduct are followed at all times. You will have excellent communication and organisation skills. You will work in close relationships with the front of house team, attend staff meetings and serve on committees as and when required.
Full Job description can be provided.
This is a local contract position with working hours from 7:30 am - 4:30 pm. This position is suitable for those candidates already resident and under sponsorship in Dubai.
Requirements
About You
You will have a minimum of 1 years experience in a front of house or customer service role. You will have secretarial and computer skills at a professional level and will be an advanced user of Microsoft Office.
You will have excellent presentation skills and will be able to communicate with a variety of internal and external stakeholders in an effective, professional and timely manner. Working under pressure, you will be able to multi-task in an efficient manner and be able to manage a high workload at peak times throughout the school day. You will deliver an outstanding customer experience in all situations.
About Your Benefits
Excellent remuneration package for the right candidate which will include medical insurance and bi-annual flight ticket.
About the Company
GEMS Education is a pioneering education company with an international network of award winning K-12 schools. Over the past 55 years GEMS has grown from one school to being a truly global company with one incredible mission – to make quality education available to every student. Over 20,000 education professionals unlock the potential of over 250,000 students across 14 countries each and every day, preparing children of all ages for real world success.