Receptionist

Job description / Role

Position Title: Receptionist
Employment Type: Full Time
Salary: up to 2.5K AED all-inclusive depending on experience and qualifications plus accommodation, food, transportation
Job Location: Dubai, UAE

About the Client:
An upscale 5 Star hotel based in Deira Dubai

Job Description:
• Handle a full cycle of high standard guest check-In and check-out: Greet guests upon arrival and provide a warm welcome, ensuring a smooth check-in process. Handle guest departures, collect payments, and provide accurate invoices.
• Respond to reservation inquiries via phone, email, or in person and assist guests with modifying or canceling their reservations, based on hotel policies.
• Provide guests with information about hotel facilities, amenities, and services and offer recommendations and assist guests in planning local activities or sightseeing.
• Manage guest accounts, ensuring accurate billing and payment processes.
• Prepare reports, such as occupancy statistics or guest feedback, as required by the management.

Requirements

Qualifications:

• Open to Asian and CIS nationals
• 30 to 45 years old
• Bachelor’s degree or any relevant certificate
• At least 1 year of experience in the same role from 4 or 5-star hotel
• Candidates who can join immediately will be prioritized

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.