Receptionist

Job description / Role

Job purpose

To manage the reception efficiently, attend to guests and telephone calls in a professional manner befitting the image of Al Tayer Motors & its brands and provide the necessary administrative support required by the showroom/sales managers.

Roles and responsibilities

• Efficient and courteous handling of telephone calls, provide necessary information/guidance to the caller and transfer the calls to the relevant individual.
• Meet customers with pleasant appearance on their arrival and guide them properly with courtesy.
• Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image.
• Ensure customers' details and showroom footfall is registered accurately in the system.
• Assist showroom team in preparing daily/weekly/monthly reports.
• Manage demo vehicles and ensure customers' details are accurately captured in the system before conducting test drive.

Qualifications & experience

• High school certificate.
• Course in telephone handling skills an advantage.
• Exposure to multicultural environment.
• Preferably bilingual (English/Arabic).
• Well-groomed with pleasant personality.
• Excellent communication skills.
• Proficient in MS Office.

About the Company

Established in 1979, Al Tayer Group is a privately-held, diversified company with operations in 12 countries in the Middle East and beyond. With over 7,800 employees from 95 different nationalities, the Group has its headquarters in Dubai, UAE.

Al Tayer Group operates leading, quality-focused businesses in automobile sales and service, luxury and lifestyle retail, perfumes and cosmetics distribution, engineering as well as interiors contracting. The Groups portfolio includes several of the worlds leading brands such as Armani, Bvlgari, Banana Republic, Ford, Ferrari, Gucci, Gap, Harvey Nichols and Maserati. The Group operates over 180 stores across multiple markets in the Middle East. In addition, Al Tayer Group has investments in commercial real estate, contracting, supply chain management, precision tools manufacturing and travel agency services.