Receptionist

Job description / Role

Description

Ontime Group is seeking a dedicated and professional female receptionist who is fluent in Arabic to join our clinic team. This position requires someone with experience in a clinical environment who can offer exceptional customer service while ensuring a friendly and organized atmosphere for all patients.

Responsibilities

• Welcome and greet patients with a warm and professional demeanor
• Manage incoming calls, schedule appointments, and maintain the clinic’s calendar
• Provide patients with accurate information regarding clinic services and procedures
• Assist with the patient check-in process, including completing necessary forms and updating records
• Ensure the reception area is clean, organized, and welcoming
• Handle payment processing, billing inquiries, and insurance verification as needed
• Coordinate with clinic staff to ensure a smooth patient flow
• Address client inquiries and resolve concerns in a courteous and efficient manner

Requirements

• Previous experience as a receptionist in a clinic or healthcare environment
• Fluency in Arabic and English (both written and spoken)
• Strong communication and interpersonal skills
• Excellent customer service abilities and a warm, welcoming attitude
• Experience with appointment scheduling and managing clinic calendars
• Proficient in using computer software and electronic medical records
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Professional appearance and demeanor

Benefits

Salary + benefits