Receptionist - Russian Speaker

Job description / Role

Receptionist | Russian Speaker

About SORP Group:
The SORP Group of Companies is a leading consulting group in the Emirates for establishing, developing and maintaining your business. SORP Group is the only consulting group that has its own business center, training institute, investment holding and business accelerator. Choosing a reliable consulting company is the key to creating a successful business. All our advice and expert solutions are based on many years of experience and real-life practice. That enables us to help hundreds of companies to operate successfully both internationally and in the domestic market.

Position Purpose:
Our overriding objective is always to provide exceptional client service. As Receptionist, your primary role would be to administrator front desk operations, handle administrative and organizational tasks, support tenants, and effectively collaborate with colleagues.

Key Responsibilities:
- Welcoming guests and tenants.
- Handling various inquiries.
- Coordinating bookings at the business center, including conference halls, meeting rooms, etc.
- Supporting the sales department by introducing new clients to the advantages and infrastructure of the business center.
- Monitoring tenant satisfaction, collecting feedback and inquiries.
- Answering and processing phone calls, emails, and correspondence.
- Assisting with tenant documentation (contracts, invoices, payments).
- Monitoring timely rent and utility payments.
- Coordinating with the finance team regarding payments and outstanding balances.
- Liaising with technical staff for repairs and maintenance.
- Collaborating with colleagues to efficiently handle current client-related matters.
- Organizing and supervising the work of cleaning, security, and technical teams.
- Overseeing purchases and working with suppliers (stationery, water delivery, etc.)
- Coordinating and supporting internal departments in communication tasks and other related duties.
- Please note working hours are 09h00 till 18h00 – Monday to Friday and on a rotational basis as per weekends. Therefore, you may be required to work up to every second weekend.

Required Competencies:
- Focus on quality and awareness of risk as well as customer delivery.
- Exceptional written and verbal communication skills – English & Russian.
- Effective planning, integration and resources management skills.
- Efficient administrative skills.
- Interpersonal skills & ability to effectively collaborate with teams.
- Self-motivated, goal driven, integrity without compromise.
- Ability to prioritize and work under pressure with minimum supervision.

Requirements:
- Fluent English (spoken and written) | Upper - Intermediate (B2) or higher.
- Fluent in Russian (spoken and written).
- Minimum 3 years of experience in a similar position.
- Bachelor’s Degree / Higher Education (preferably in Business Admin/Economics).
- Understanding of front desk operations and administrative procedures.
- Experience of working in a business center is an advantage.
- Document management skills - Knowledge of accounting and financial processes is an advantage.

We offer:
- Competitive salary.
- Employment in a stable international company.
- Friendly team and comfortable working conditions.

About the Company

INIX offers outsourcing services for the sourcing, import, and export of goods both within the UAE and internationally.

The company specializes in the import and delivery of building materials, innovative composite materials, motor oils and additives, chemical products, medical products and electrical equipment.

INIX has established itself as a reliable partner, cooperating with companies from the EU, USA, China, India and other countries.